Security Officer

Team17 Digital Limited; Remote; GBP 25,000 - 30,000; Full time

Job summary

A leading security service provider is looking for a Security Officer to create a secure environment for customers and visitors. This field-based role involves responding to incidents, following Assignment Instructions, and ensuring customer satisfaction. Candidates should have a full UK driving license and relevant SIA licenses. The position offers various employee benefits, including mental health support and training resources.

Benefits

Assistance Programme through Health Assured

Grocery Aid

Wagestream

Perkbox

Free uniform

Qualifications

• 5 years of experience in the security industry is desirable.
• Full UK driving license is required.
• SIA licenses for Security Guard/DS and CCTV preferred.

Responsibilities

• Create a secure environment for customers and visitors.
• Provide cover for officer's sickness and holiday.
• Follow Assignment Instructions and respond to incidents.

Skills

5 Years’ experience in the security industry

Full UK driving license

SIA license – Security Guard/ DS

SIA license – CCTV

IT Systems (User Level)

L3 in First Aid

Job description

About The Role

Location: Field Based/ Flexible

Reports To: Site based Team Leader/s

Direct Reports: Security Manager

Primary Purpose

• Create a secure environment, in which our customers, their employees and visitors are able to thrive.
• Provide cover at short notice for officers sickness and holiday cover.
• Promote confidence with every customer, colleague and stakeholder through effective decision making, communication and professional security standards.
• Follow Assignment Instructions, Risk Assessments and customer policy at all times.
• Respond in an effective manner to incidents, alarms, events, escalating to the Emergency Services, the Customer and the Security Operations Centre, as appropriate.

Key Responsibilities

• Ensure that colleagues, customers and the public have a positive experience when engaging with Security.
• Complete planned rota and agreed shifts to provide security cover to meet customer needs.
• Utilise TRACKTIK to complete patrols and reporting of incidents/ alarms.
• Promote a culture of safety, awareness of H&S risks and accident/ near miss reporting.
• Secure the property of customers, employees and visitors secure at all times.
• Prevent unauthorised access to site, whether by a person, vehicle or object.
• Respond to unplanned events or incidences promptly, following the process and procedures outlined in the site Assignment Instructions.
• Deliver excellent customer service at all times.
• Engage with training & development activity provided, ensuring you have the skills to complete your tasks.

About You

Experience / Skills / Qualifications

• 5 Years’ experience in the security industry (Desirable).
• Full UK driving license
• SIA license – Security Guard/ DS
• SIA license – CCTV (Depending on site)
• IT Systems (User Level)
• L3 in First Aid (Desirable)

Key Behaviors

• Emotional maturity
• Self-Confidence and ability to respond in dynamic and unpredictable situations
• Excellent Communication in all directions (verbal and written)
• Punctual, reliable and well presented.
• Work collaboratively with colleagues and customers
• Role model security professionalism, ethics and personal integrity
• Demonstrate the TCFM values at all times (Respect, Care, Initiative and Expertise)

About Us

What do you get from us?

• Assistance Programme through Health Assured – Physical, mental, and financial health support for all our colleagues through our ehub and phone.
• Grocery Aid – Emotional, practical and financial support, through counselling, advice, and grants.
• Wagestream – Track and access your money as you earn it. Save as you earn and learn better spending habits
• Perkbox – Saving on your weekly shop, days out, eating out, and utility bills. Plus, recipes and well-being tips.
• Free uniform
• All the training and tools you need to do your job

A little about us:

• A privately owned, professionally run business. Operating for over 60 years.
• Employing over 2,400 colleagues across over 1800 sites nationwide
• Currently sit within the top 2% of all cleaning and security providers - 76+ Million Turnover
• Our services include Cleaning, Security, Specialist, and FM services
• Passionate about delivering a personable and reliable service
• We work within multiple industries and they will probably be brands you know and love. If you’d be interested in coming on board then we look forward to hearing from you!