Security Officer

Mitie; Rottingdean; On-site; GBP 80,000 - 100,000; Full time

Job summary

A security services company is seeking Retail Security Officers in Rottingdean, UK. Candidates must have a valid SIA licence and at least 3-5 years of experience in security or law enforcement. Responsibilities include delivering excellent customer service, maintaining security, and addressing disruptive behavior. The role offers guaranteed hours, comprehensive benefits including paid breaks, and opportunities for career advancement.

Benefits

Guaranteed contracted hours

Comprehensive annual leave

Pension and Life insurance programs

Company-provided uniform

SIA Re-licensing support

Thorough induction and training

Access to employee benefits

Professional Apprenticeship opportunities

Career advancement pathways

Paid break periods

Qualifications

• Valid SIA licence is mandatory.
• Minimum 3-5 years of experience in Security Services, Military, or Law Enforcement.

Responsibilities

• Deliver industry leading customer service standards.
• Establish and maintain a secure environment.
• Effectively address disruptive behavior.
• Interact with members of the public professionally.
• Assist visitors and the public courteously.
• Collaborate with law enforcement for crime reduction.
• Utilise CCTV for crime prevention.

Skills

Customer service

Conflict resolution

Public interaction

Job description

RETAIL SECURITY OFFICERS REQUIRED

Compensation: £13.40 - £15.50 per hour (rate varies based on location and store risk assessment)

Schedule: Various shifts available (details to be discussed during interview)

Position Summary

Mitie is currently recruiting experienced Security Professionals to deliver exceptional customer service and asset protection while maintaining a visible security presence that mitigates disruptive behavior, ensuring a safe environment for both colleagues and customers.

Requirements

• Valid SIA licence is mandatory.
• Minimum 3-5 years of experience in Security Services, Military, or Law Enforcement.

Vetting Process

Candidates must provide a complete 5-year verifiable employment/education history. Incomplete history may result in withdrawal of offer or termination of employment.

Key Responsibilities

• Deliver industry leading customer service standards.
• Establish and maintain a secure environment free from criminal activity and associated concerns for customers and colleagues.
• Effectively address disruptive behavior and establish professional relationships with relevant individuals.
• Interact with members of the public in a professional, welcoming manner.
• Assist visitors and the public with inquiries courteously and efficiently, demonstrating superior customer service.
• Collaborate with law enforcement and crime reduction partnerships to minimize in-store incidents.
• Utilise Body Worn CCTV equipment to enhance crime prevention efforts and promote colleague and customer safety.

Employment Benefits

• Guaranteed contracted hours.
• Comprehensive annual leave entitlement.
• Pension and Life insurance programs.
• Company-provided uniform.
• SIA Re-licensing support.
• Thorough induction and professional training.
• Access to Mitie's extensive employee benefits including financial services, retail discounts, reward schemes and online GP services.
• Professional Apprenticeship opportunities.
• Career advancement and development pathways.
• Paid break periods.