Security Officer

OCS Group Limited; Gillingham; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading facilities management firm is seeking a Security Officer in Gillingham, England. The ideal candidate will conduct regular patrols, monitor access points, and respond to alarms and emergencies. Excellent observational and communication skills are essential, as is a valid SIA licence. This role requires a professional demeanor and commitment to customer service. Flexibility in working hours, including weekends and public holidays, is necessary, making this a dynamic opportunity in a bustling environment.

Qualifications

• Valid SIA licence is essential for this role.
• Ability to stay calm under pressure and make sound decisions.
• Good physical fitness for patrols and incident responses.

Responsibilities

• Conduct regular patrols to detect signs of intrusion.
• Monitor access points to ensure authorized entry.
• Respond to alarms and emergency incidents promptly.

Skills

Observational skills

Problem-solving skills

Communication skills

Customer service skills

Education

Valid Security Industry Authority (SIA) licence

Job description

Responsibilities

• Conduct regular patrols of assigned premises to prevent and detect signs of intrusion or unusual activity.
• Monitor and control access points to ensure only authorized personnel are allowed entry.
• Respond promptly to alarms, emergencies, and incidents, taking appropriate action to mitigate risks.
• Prepare detailed and accurate incident reports, logging all security-related activities and occurrences.
• Maintain a visible and professional presence to deter unauthorized activity and reassure clients and the public.
• Operate and monitor surveillance equipment, including CCTV systems, as required.
• Provide excellent customer service while enforcing security policies and procedures.
• Liaise with emergency services, law enforcement, and other stakeholders as needed.

The ideal candidate will play a vital role in ensuring the safety and security of our clients, their premises, and the public. This role requires vigilance, excellent communication skills, and the ability to respond promptly and effectively to security incidents. Proven experience in a security role is preferred but not essential.

Qualifications

• Valid Security Industry Authority (SIA) licence.
• Excellent observational and problem-solving skills.
• Strong written and verbal communication skills.
• Ability to remain calm and make sound decisions under pressure.
• Good physical fitness to perform patrols and respond to incidents effectively.
• Flexible availability, including weekends, evenings, and public holidays.
• A professional and customer-focused approach to work.

About OCS UK & Ireland

• OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.
• Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve.
• Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
• Days of Working: Flexible Locations | Varied Shifts | SIA Licence Required.