Security IT Support Engineer – Systems Integrator (4/4)

Hamilton Barnes Associates Limited; Greater London; On-site; GBP 32,000; Full time

Job summary

A leading telecommunications provider in Greater London is looking for a professional to manage IoT and Network customer support. Responsibilities include handling fault calls and liaising with suppliers. Candidates should have expertise in Windows Servers and the M365 stack. The position offers a basic salary of £32,000 per annum plus shift allowance, with benefits such as private medical insurance and travel expenses covered.

Benefits

Travel to work expensed (Up to Zone 6 of London Underground paid)

Private Medical Insurance

Qualifications

• Experience in managing IoT/Network alerts and customer fault calls.
• Proficient in using trouble ticket systems.

Responsibilities

• Manage IoT/Network alerts and customer fault calls.
• Update ticket systems and customer documentation.
• Co-ordinate with 3rd party suppliers for issue resolution.
• Notify support for escalation and new business opportunities.

Skills

Windows Servers

M365 Stack

General Networking

Job description

A leading telecommunications provider in Greater London is looking for a professional to manage IoT and Network customer support. Responsibilities include handling fault calls and liaising with suppliers. Candidates should have expertise in Windows Servers and the M365 stack. The position offers a basic salary of £32,000 per annum plus shift allowance, with benefits such as private medical insurance and travel expenses covered.