SECURITY HEAD DOORMAN - WEEKENDS

Accolade Security; Great Yarmouth; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading security service provider in Great Yarmouth is looking for a Security Team Leader to oversee teams and ensure event safety. The ideal candidate will have an SIA License, First Aid Certification, and at least 2 years of supervisory experience. Responsibilities include crowd control, emergency response coordination, and incident reporting. This position offers flexible working and competitive pay rates.

Benefits

Flexible working

Holiday Pay entitlement

Full induction and training programme

Competitive pay rates

Company pension

Qualifications

• Must have valid SIA (Door Supervisor) License.
• Must have First Aid Certification.
• Minimum of 2 years experience in a security supervisory role.
• Excellent customer service and communication skills required.
• Must have Right to work permit.

Responsibilities

• Oversee the security team before, during, and after events.
• Monitor crowd behavior to prevent disturbances.
• Ensure only authorized individuals access restricted areas.
• Act as point of contact during emergencies.
• Record and report incidents such as thefts or injuries.
• Maintain communication with other team leaders and event managers.
• Enforce rules while assisting guests.
• Check compliance with legal regulations and venue policies.
• Train new security personnel and provide real-time feedback.

Skills

Customer service skills

Communication skills

Education

SIA (Door Supervisor) License

First Aid Certification

2 years of experience in security supervisory role

5 year checkable work history

Job description

Overview

Accolade Security has an exciting new career opportunity for a security team leader to work alongside some of our global brand clients.

With growth opportunities and a speedy onboarding process, Accolade Security is a perfect fit for progressing your security career!

Responsibilities

• Team Supervision & Coordination
  • Oversee the security team before, during, and after events.
  • Assign posts and patrol areas to security personnel.
  • Conduct briefings to communicate event-specific risks, emergency procedures, and team roles.
• Crowd Control
  • Monitor crowd behavior to prevent disturbances, fights, or overcrowding.
  • Direct guests efficiently to avoid bottlenecks at entry, exits, and common areas.
  • Enforce venue policies (e.g., no re-entry, prohibited items, age restrictions).
• Access Control
  • Ensure only authorized individuals access restricted areas (e.g., backstage, VIP, tech booths).
  • Supervise bag checks, metal detector use, and ticket scanning areas.
  • Intervene if any unauthorized access or security breach occurs.
• Emergency Response
  • Act as the point of contact during emergencies (e.g., medical, fire, violence).
  • Coordinate evacuations or lockdowns if needed, following venue protocols.
  • Liaise with first responders, including police, fire, and medical services.
• Incident Reporting & Documentation
  • Record and report incidents such as thefts, injuries, or conflicts.
  • Complete post-event security logs and reports for management.
  • Collect witness statements if necessary.
• Communication
  • Maintain constant communication with other team leaders, control room, and event managers.
  • Use radios or other tools to relay important information swiftly.
• Customer Service
  • Maintain a calm, approachable demeanor while enforcing rules.
  • Assist guests with directions or concerns while maintaining vigilance.
• Compliance & Safety Checks
  • Ensure all security practices comply with legal regulations and venue policies.
  • Check emergency exits, fire extinguishers, and safety systems before events.
• Staff Mentorship & Development
  • Train new security personnel in protocols, customer service, and emergency response.
  • Provide real-time feedback and coaching during shifts.

Person Specification

• Must have SIA (Door Supervisor) License
• Must have First Aid Certification
• Must have 2 years of experience in security supervisory role
• Excellent customer service skills
• Excellent communication skills
• Must have Right to work permit
• Must have 5 year checkable work history

Benefits

• Flexible working
• Holiday Pay entitlement
• Full induction and training programme including continuous development
• Competitive pay rates
• Company pension

Accolade Security is committed to equal opportunities and offer an Employee Assistance to all employees to support good mental health and wellbeing.