Scrum Master

digiLab Solutions; Exeter; On-site; GBP 60,000 - 80,000; Full time

Job summary

A pioneering AI company in Exeter is seeking an experienced Scrum Master to lead Agile teams in delivering high-quality products efficiently. You will facilitate Scrum ceremonies, coach team members, and help remove impediments to ensure team effectiveness. The role offers a supportive environment, a 4-day workweek, and competitive salary alongside benefits like private health care and a cycle-to-work scheme. Ideal candidates will have significant experience in Agile methodologies and strong communication skills.

Benefits

4-day working week

Competitive Salary

BUPA private health care

Cycle to work scheme

Company events

Referral Program

Qualifications

• 3+ years of experience as a Scrum Master in an Agile environment.
• Strong understanding of the software development lifecycle.
• Experience in coaching team members on Agile principles.

Responsibilities

• Facilitate Scrum ceremonies for Agile teams.
• Remove impediments hindering team progress.
• Promote accountability and self-organisation within teams.

Skills

Agile methodologies

Scrum framework

Communication skills

Conflict resolution

Stakeholder management

Proficiency with Agile tools

Education

Bachelor’s degree in Computer Science or related field

Tools

Jira

Azure DevOps

Rally

Job description

In a world of immense uncertainty, digiLab is a pioneering AI company that empowers governments and organisations in safety-critical or highly regulated industries to solve critical, complex, and high-stakes challenges using machine learning and uncertainty quantification.

From forging a path to clean energy to life‑saving medical diagnostics and beyond, making critical decisions with unwavering confidence is difficult, especially when data is complex, sparse, or incomplete. This is where digiLab’s expertise shines through.

Our trustworthy and explainable AI platform, The Uncertainty Engine, supported by our team of machine learning specialists and data scientists, enables decision‑makers to accelerate innovation, reduce the risk of failure, turn insight into action, and deliver greater value through more informed and confident decisions.

Summary

We are seeking a highly motivated and experienced Scrum Master to support our Agile development teams in delivering high‑quality products efficiently and predictably. The Scrum Master will act as a collaborative leader, guiding and supporting the team in Agile practices, facilitating Scrum ceremonies, removing impediments, and fostering a culture of continuous improvement. This role is critical in driving team effectiveness, collaboration, and alignment with business objectives.

This is a full‑time position (Monday to Thursday – we don’t work Fridays), reporting to the Lead Engineer.

The Role

As a Scrum Master at digiLab, you will be responsible for:

• Serving as Scrum Master for one or more cross‑functional Agile teams
• Facilitating Scrum ceremonies including Sprint Planning, Daily Standups, Sprint Reviews, and Retrospectives
• Coaching team members and stakeholders on Agile principles, Scrum practices, and continuous improvement
• Removing impediments that hinder team progress and productivity
• Shielding the team from external disruptions and scope creep
• Partnering closely with Product Ownership & Product Management to ensure well‑groomed and prioritised backlogs
• Tracking and communicating team metrics (velocity, burndown, cycle time, etc.)
• Identifying opportunities to improve team performance and delivery predictability
• Promoting transparency, accountability, and self‑organisation within teams
• Supporting Agile transformation initiatives across the organisation

Duties may evolve, and you may be asked to take on other reasonable responsibilities within your competence to support our growth.

Required Skills

• Bachelor’s degree in Computer Science, Business, or related field (or equivalent experience)
• 3+ years of experience as a Scrum Master in an Agile environment
• Background in software development or technical environments
• Strong understanding of Scrum framework, Agile methodologies, and software development lifecycle
• Experience facilitating cross‑functional teams
• Excellent communication, conflict resolution, and stakeholder management skills
• Proficiency with Agile tools (e.g., Jira, Azure DevOps, Rally)
• Scrum certification (CSM, PSM I, or equivalent)

Nice to haves

• Experience working with distributed or remote teams
• Experience in scaled Agile environments (SAFe, LeSS, Nexus, etc.)
• Advanced Scrum certification (PSM II, CSP‑SM, SAFe Agilist)
• Experience in coaching multiple teams simultaneously

Location

This role is based on‑site at digiLab’s offices on the Quay, Exeter.

As an ambitious, rapidly‑growing start‑up, we’re looking for proactive, adaptable people who thrive in a fast‑paced environment. Our standard working hours are 9.00–5.30pm, Monday to Thursday, though some flexibility outside these hours may be required to meet business needs.

Our Culture and Values

At digiLab, we prioritise work‑life balance with a 4‑day workweek (Monday to Thursday), offering a full‑time salary and three‑day weekends every week! Our team is built on strong connections, with regular socials like game nights, bouldering, and paddleboarding.

We foster a culture of innovation, trust, and collaboration. Our values include:

• Creativity & Agility: Encouraging innovation and flexibility in goal achievement.
• Trust & Responsibility: Supporting each other in taking calculated risks for bold innovation.
• Open & Honest Collaboration: Ensuring transparent communication and alignment.
• High‑Performance Standards: Continuously challenging ourselves to excel in delivery.
• Value‑Driven Work: Regularly assessing our contributions toward company goals.

Benefits

• 4‑day working week
• Competitive Salary
• BUPA private health care (via salary sacrifice)
• Company Cashplan
• Cycle to work scheme
• Referral Program
• Company Events
• Discretionary EMI scheme (eligible to be considered after one year with the company; participation is not guaranteed and is entirely at the company’s discretion.)

Equal Opportunities

digiLab is an equal opportunity employer. We welcome applications from candidates of all backgrounds and are committed to ensuring our recruitment processes are fair, inclusive, and legally compliant. We take equality, dignity, and non‑discrimination seriously.

Final Note

We aim to respond to every applicant, but due to high application volumes, we may not be able to respond individually. Thank you for your interest in joining the digiLab team. The information you provide will be stored and used in line with our Privacy Notice.