School Receptionist

Bramfield House School; Bramfield; On-site; GBP 23,000; Full time

Job summary

An independent special educational needs school in Bramfield seeks a dedicated School Receptionist to manage front desk responsibilities. This role includes providing administrative support, handling visitors, and ensuring compliance with safeguarding procedures. The ideal candidate should excel in communication and organization, contributing to a welcoming environment for pupils, parents, and visitors. The position offers a permanent contract with a salary of £22,160.62 per annum. This is a term-time-only position with a commitment to the wellbeing of young people.

Benefits

Life Assurance

Pension scheme

Mental health support services

Flexible benefits platform

Qualifications

• Acting as the first point of contact for all visitors.
• Managing visitor access and maintaining records for fire safety.
• Providing administrative support like photocopying and filing.

Responsibilities

• Ensure safeguarding procedures are followed.
• Handle telephone enquiries and messages professionally.
• Maintain inventory relevant to reception area.

Skills

Professional communication

Organizational skills

Customer service

Administrative support

Job description

Job Title

School Receptionist

Location & Details

Location: Bramfield House School, Suffolk, IP19 9AB
Salary: £22,160.62 per annum (not pro rata)
Hours: 37.5 hours per week | Monday to Friday | 08:15am - 03:30pm
Contract: Permanent | Term Time Only
Start: February 2026
UK applicants only
This role does not offer sponsorship

About the Role

As part of our continued growth, we have an exciting opportunity for a Receptionist to join our close-knit team at Bramfield House School in Suffolk. The Receptionist plays a key role in ensuring the smooth day-to-day operation of the school by providing professional administrative and clerical support. You will be the first point of contact for visitors, parents, and external professionals, helping to create a welcoming and well‑organised environment while ensuring safeguarding procedures are followed at all times. Bramfield House School is an independent SEN school supporting young people with emotional and behavioural difficulties. All staff contribute to maintaining a safe, supportive, and caring learning environment.

Key Responsibilities

• Act as the first point of contact for all visitors, ensuring safeguarding and sign‑in procedures are followed.
• Provide a welcoming and professional reception service, including hospitality for visitors.
• Manage visitor access, including escorting visitors when required and maintaining accurate records for fire safety.
• Handle telephone enquiries professionally, taking and relaying messages as appropriate.
• Receive and manage deliveries.
• Provide administrative support including photocopying, laminating, filing, binding, and document collation.
• Maintain inventory and stock relevant to the reception area.
• Ensure reception and conference room areas are kept tidy, organised, and presentable.

About Us

Bramfield House School is an independent special educational needs school for boys aged 7‑16 years who have social, emotional, mental health, communication difficulties and associated challenging behaviours, located in rural Suffolk. The School has a committed and innovative multidisciplinary team, extensive site and excellent facilities to support both learning and extra‑curricular activities; we are in a great position to provide our pupils with the best education possible. This opportunity is in Halesworth which is within commutable distance of Lowestoft, Diss and surrounding areas. We are part of Acorn Education and can promise you plenty of challenges, and a rich variety of opportunities to develop your career. Acorn Education is the UK's leading independent provider of specialist education for vulnerable pupils and young people. As part of Outcomes First Group, we are leading our sector in setting and delivering new approaches that provide measurable outcomes for those in our care. We are really proud to say that in 2025, Outcomes First Group were officially certified as a 'Great Place to Work' for the sixth year running.

Benefits

Your health and wellbeing are important to us, so you'll get an exceptional reward package including:

• Life Assurance
• Pension scheme with options to increase your contributions
• "Your Wellbeing Matters" – access to a wide range of first‑class mental health support services and physical health checks
• Flexible Benefits Platform (Vista) – choose health, wellbeing and insurance benefits, discount options, Cycle to Work schemes, Electric Car Purchase Scheme, Critical Illness cover, Family Growth Support (inclusive maternity, paternity leave and paid fertility treatment support)
• You’ll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy. 4DWW is subject to successful completion of probation and is not a contractual benefit.
• We reserve the right to close the vacancy early if we receive a high volume of suitable applications.

Recruitment & Safety

Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS.