Scheme Manager - Homeownership - Part Time

Sanctuary Group; Paignton; On-site; GBP 15,000 - 16,000; Full time

Job summary

A leading housing provider in the UK is seeking a Residential Scheme Manager in Paignton to oversee day-to-day operations of a residential scheme. The incumbent will ensure safety and independence for residents, mainly elderly or vulnerable. Responsibilities include compliance checks, managing resident disputes, and liaising with support agencies. Candidates should have experience working with older individuals, strong communication skills, and a valid driving license. This role also includes a provided flat, making it a unique live-in opportunity.

Benefits

25 days annual leave plus public holidays

Pension scheme with employer contributions

Life Assurance

Employee Advice Service

Cycle to Work scheme

Voluntary health plans

Wellbeing support

Qualifications

• Experience working with elderly individuals and understanding their needs.
• Strong communication skills at various levels.
• Ability to manage and prioritize tasks effectively.

Responsibilities

• Manage day-to-day operations of the residential scheme.
• Conduct compliance testing and report hazards.
• Make wellbeing calls to residents and assist with safeguarding referrals.

Skills

Experience of working with older people

Numeracy and literacy (GCSE Grade C or above)

Excellent communication skills

Ability to manage workloads and meet deadlines

Experience of resident involvement

Basic knowledge of Microsoft applications

Full valid driving license

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

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Location: Paignton, Devon, GB, TQ3 2TX

Department: Housing Services

Operation: Sanctuary Housing

Closing Date: 12/01/2026

Requisition: 225493

Sanctuary manages rented and shared ownership homes and supports community initiatives for thousands of customers across England. Our staff help make a real difference to the quality of people’s lives.

Paignton

£15,224 - £15,695 per year

22.5 hours per week

A 2 bedroom flat is provided

We are looking for a Residential Scheme Manager to join our Housing team which consists of Housing Officers and Scheme Managers. The role is in a Leaseholder Scheme within Homeownership. You will be responsible for the day-to-day management of the scheme ensuring there are no risks to the residents or assets in the scheme.

The role offers an onsite presence and encourages residents who are either elderly or vulnerable to live as independently as possible. We are looking for an enthusiastic, hardworking individual, who puts the resident first and can work independently using processes to ensure the scheme is well managed and run efficiently.

This role is a live in role as per Term of Lease with a flat provided.

Role of Scheme Manager - Homeownership

The role will include:

• Completing compliance testing including fire alarm checks and water temp checks
• Reporting any hazards and supporting the repairs of these to ensure communal areas are kept free
• Completing weekly wellbeing calls to residents who require this service at the scheme and making safeguarding referrals when required
• Referring residents to support agencies when required and helping them access the different services available to them
• Dealing with low level anti-social behaviour complaints within the scheme and resolving resident disputes

Skills and Experiences

• Experience of working with older people in a support capacity and understanding their individual needs or similar
• Numeracy and literacy to the equivalent of GCSE Grade C or above in English and Maths
• Excellent knowledge of effective communication at all levels
• Ability to manage workloads and meet deadlines
• Experience of resident involvement and community care values would be an advantage
• Basic knowledge of Microsoft applications including Word, Excel and Outlook
• Occasional travel may be requirement of the role, therefore a full valid driving licence is essential

Why work for us?

Sanctuary Housing is one of the UK’s leading social landlords, providing around 70,000 homes across England. We give our residents good quality, affordable homes in communities that they can be proud of. As part of a not-for-profit organisation, we reinvest any surplus we make back into the local communities we serve.

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

• 25 days annual leave (rising to a maximum of 30 days) plus public holidays (pro rata)
• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans
• Wellbeing support and tools
• Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
• The successful candidate must live on site due to contractual agreements
• £15,224 per annum (rising to £15,695 per annum after 12 months, subject to satisfactory performance)

If you’re unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you – [e-mail]

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

Inclusion and Equality

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.

We work closely with the Home Office in order to prevent illegal working.

A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.

Sanctuary Housing Services Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.