Scheme Manager

Niyaa People Ltd; Evesham; On-site; GBP 15,000 - 19,000; Part time

Job summary

A housing organization is seeking a Scheme Manager to oversee retirement living in Worcester. The role involves ensuring excellent housing management, compliance with regulations, and providing exceptional customer service. Applicants should have relevant experience in housing management and customer engagement. This is a part-time permanent position offering a salary of £18,646.

Qualifications

• Previous experience in a similar role.
• Experience carrying out safety checks and risk assessments.
• Ability to maintain positive relationships with customers.

Responsibilities

• Ensure excellent housing management services.
• Assist with welfare benefits checks and payment queries.
• Complete regular compliance checks including health and safety.

Skills

Customer service skills

Engagement with stakeholders

Housing management experience

Job description

Overview

A well-established housing organisation are looking for a Scheme Manager to manage Scheme in Worcester. This role is overseeing a scheme for retirement living. You will be helping to ensure the residents receive the best service, whilst ensuring building safety and compliance.

Position details

Job Title: Scheme Manager
Location: Worcester
Working Hours: 24 hours - Part Time
Permanent
Salary: £18,646

Responsibilities

• Ensuring excellent housing management services
• Providing great customer service
• Assisting with welfare benefits checks, rent and payment queries etc
• Responsible for void sign ups within the scheme, ensuring all vacant properties are allocated within set time frames
• Helping to maximise tenants independence
• Completing regular compliance checks including health and safety, building safety in line with regulatory requirements
• Maintaining positive relationships with our customers

Requirements / What the ideal candidate will have

• Previous experience in a similar role
• Experience carrying out safety checks, risk assessments
• Good customer service skills
• The ability to engage with internal and external stakeholders
• Estate Officer, Estate management, Retirement Living experience would be beneficial

How to apply

If this role is for you then please apply or contact (url removed)