Scheduler Planner

The RTR Group Nationwide; Rochford; On-site; GBP 40,000 - 60,000; Full time

Job summary

A growing electrical and multi-trade maintenance company in Rochford is seeking a Scheduler / Planner to enhance service delivery. This role focuses on managing engineer schedules, allocating jobs effectively, and maintaining smooth communication between clients and the team. The ideal candidate will ensure efficient resource use, monitor job progress, and handle any scheduling issues that arise, contributing to the company's operational excellence.

Responsibilities

• Plan, coordinate, and manage daily and weekly engineer schedules across multiple trades.
• Allocate jobs effectively using company platforms, matching the right engineer to each task.
• Create and manage new job records, ensuring all details are accurate and up to date.
• Monitor job progress, ensuring all work meets service level agreements (SLAs).
• Liaise with clients, tenants, landlords, and subcontractors to arrange access and provide updates.
• Escalate scheduling issues, resource shortages, or delays to management, proposing solutions.
• Coordinate delivery of materials for scheduled works.

Job description

About Us

The RTR Group is a growing electrical and multi-trade maintenance company committed to delivering high-quality services to our clients. With a strong focus on customer care and operational excellence, we are introducing a dedicated Scheduler / Planner to strengthen our team and enhance service delivery.

The Role

This position expands on the traditional Maintenance Coordinator role, with a specific focus on scheduling and resource management for electrical and multi-trade engineers. You will act as the vital link between clients, engineers, and the office team, ensuring smooth workflows, efficient use of resources, and a consistently high standard of service.

Key Responsibilities

• Plan, coordinate, and manage daily and weekly engineer schedules across multiple trades.
• Allocate jobs effectively using company platforms, matching the right engineer to each task.
• Create and manage new job records, ensuring all details are accurate and up to date.
• Monitor job progress, ensuring all work meets service level agreements (SLAs).
• Liaise with clients, tenants, landlords, and subcontractors to arrange access and provide updates.
• Escalate scheduling issues, resource shortages, or delays to management, proposing solutions.
• Coordinate delivery of materials for scheduled works.