Scheduler

ARC (Norwich) Ltd; Woodley; On-site; GBP 22,000 - 27,000; Full time

Job summary

A leading contractor in social housing seeks an experienced Scheduler for their team. You will coordinate the delivery of responsive repairs and planned maintenance, manage operatives' schedules, liaise with tenants, and ensure timely job completion. Strong organisational and communication skills are essential, along with experience in scheduling systems. This is a full-time role with a competitive salary.

Qualifications

• Previous experience as a Scheduler, Planner, or Coordinator in relevant fields required.
• Strong organisational and communication skills are necessary.
• Ability to work in a fast-paced environment and solve problems proactively.

Responsibilities

• Allocate and manage workloads for operatives across contracts.
• Handle tenant queries with professionalism.
• Monitor job progress and update systems in real time.

Skills

Organisational skills

Communication skills

Problem-solving

IT proficiency

Customer service

Tools

Scheduling systems

Job description

Job Title: Scheduler

Job Type: Full-time, Permanant Contract

Location: Wisbech

Rate: £26,895 per annum

Overview

We’re working with a leading contractor specialising in social housing contracts, and they’re looking for an experienced Scheduler to join their busy team.

Role Overview

As a Scheduler, you’ll play a vital role in ensuring the smooth delivery of responsive repairs, planned maintenance, and refurbishment works. You’ll be responsible for coordinating operatives, managing daily schedules, liaising with tenants, and making sure jobs are completed on time and to a high standard.

Key Responsibilities

• Allocate and manage workloads for operatives across multiple contracts
• Handle tenant queries with professionalism and care
• Monitor progress of jobs, updating systems in real time
• Work closely with contract managers and supervisors to resolve scheduling issues
• Ensure KPIs and SLAs are consistently met

What We’re Looking For

• Previous experience as a Scheduler, Planner, or Coordinator (ideally within social housing, facilities management, or construction)
• Strong organisational and communication skills
• Ability to work in a fast-paced environment
• Confident IT user with experience in scheduling systems
• A proactive problem-solver with a customer-first approach