Scheduler

The Sovini Group; England; On-site; GBP 29,000; Full time

Job summary

A prominent service organization in the United Kingdom is looking for a Scheduler to maximize productivity within their Gas team. The role involves managing diaries, scheduling appointments, and ensuring compliance with health and safety standards. Ideal candidates will have GCSE qualifications, customer care experience, and strong organizational skills. A competitive salary and benefits package are offered. This is a full-time position with opportunities for career development. Applications must be submitted via the company's website.

Benefits

Competitive salary

22 days holiday increasing with service

Matched pension contributions up to 8%

Life Assurance

Career development

Cycle 2 Work Scheme

Corporate discount scheme

24/7 GP access and health support

Qualifications

• Proven experience in a scheduling or administration role.
• Ability to manage diaries effectively in a fast-paced environment.
• Demonstrates The Sovini Group's values: Success, Passion, Authenticity, Courage, Enterprise.

Responsibilities

• Maximise operative productivity within the Gas team.
• Manage and monitor diaries for scheduling appointments.
• Ensure compliance with health and safety standards.

Skills

Customer Care Experience or NVQ

Excellent organization

Time management skills

Strong communication skills

Ability to work under pressure

Education

GCSE level including English and Mathematics

Tools

Microsoft Teams

Job description

Scheduler

We are currently looking for a Scheduler to join Sovini Property Services, part of The Sovini Group. Fully committed to Equality, Diversity, and Inclusion; we promote a positive culture of valuing and celebrating diversity and accepting and including people regardless of their personal characteristics or circumstances. Whoever you are, you can expect to be treated fairly, with respect and free from discrimination.

If you have got the talent, the potential, the drive and determination there is a place for you at The Sovini Group. This position is a permanent opportunity.

Responsibilities

• Maximise operative productivity within the Gas team by efficiently managing and monitoring diaries, scheduling appointments across multiple work streams, and ensuring all jobs are closed correctly.
• Key duties include calling customers to confirm attendance, responding to emergency jobs within target times, rescheduling where necessary, and maintaining real-time oversight of dashboards to manage delays and no-access issues.
• The position also involves ordering materials, registering products and warranties, coordinating with subcontractors, and processing works requiring authority.
• Additional responsibilities include monitoring KPI failures, liaising with Customer Service and supervisors for follow-up works, and ensuring compliance with health and safety standards.
• Strong organizational skills, attention to detail, and proactive communication are essential to deliver high-quality service and support overall business objectives.

Qualifications

• Educated to GCSE level including English and Mathematics.
• Customer Care Experience or NVQ.
• Experience of working in a similar compliance role including scheduling/administration/project works, where diarised appointment systems are used.
• Excellent organisation, customer service and time management skills.
• Hands on approach and can do attitude, with attention to detail.
• Ability to organize and work under pressure in a fast paced changing environment, prioritising effectively.
• Excellent communication skills, able to communicate across multiple channels including Microsoft Teams, Face to Face and Email.
• To demonstrate The Sovini Group’s values in your day to day job role – Success, Passion, Authenticity, Courage, Enterprise.

Benefits

• Competitive salary – £28,251.56
• Hours – 40 Hours per week (Monday-Friday)
• 22 days holiday increasing with service.
• Festive shutdown (3–4 days taken from holiday entitlement).
• Fantastic, matched pension contributions up to 8%.
• Life Assurance for every colleague, peace of mind ensuring your loved ones are cared for.
• Career development through bespoke L&D programmes.
• Cycle 2 Work Scheme.
• Corporate discount scheme.
• Award-winning health & wellbeing support.
• 24/7 GP access, EAP, financial wellbeing tools & more.

Apply online via our website today!

Please note we do not accept approaches from recruitment agencies and only applications made via our website will be accepted.

Closing date – 26th January 2026. Please note that shortlisting may take place prior to the advert closing, if a high volume of suitable applicants have applied, the advert may close early. Please do not hesitate to submit your application.