Salon / Spa Receptionist

Gusto Hairdressing; Greater London; On-site; GBP 40,000 - 60,000; Part time

Job summary

A prestigious London salon is seeking a polished and confident receptionist to join their team. The role involves greeting clients, managing appointments, and ensuring smooth daily operations in a vibrant environment. Candidates should have prior experience in a salon or hospitality setting and possess excellent communication skills. This part-time position offers a competitive hourly wage and an opportunity to grow within a renowned salon group.

Benefits

Commissions

Qualifications

• Previous salon, spa or hospitality reception experience is strongly preferred.
• Well presented, punctual, composed under pressure.
• Ability to prioritise and keep the salon running smoothly.

Responsibilities

• Greeting and hosting clients from arrival to departure.
• Managing appointment schedules and daily operations.
• Handling payments, refunds, and upselling services.

Skills

Exceptional communication

Customer service skills

Multitasking ability

Confident with booking systems

Friendly and warm demeanor

Job description

Receptionist Position, Central London Salon

Join a fast paced, high energy London salon with a reputation for excellence. We are seeking a polished, organised and confident receptionist to become the face of our front of house.

What you can expect

• Central London location with strong footfall.
• Busy, vibrant environment with a diverse clientele.
• Growth opportunities within a multi salon group.

What we require

• Previous salon, spa or hospitality reception experience is strongly preferred.
• Exceptional communication and customer service skills.
• Well presented, punctual, composed under pressure.
• Confident with booking systems, payments and telephone handling.
• Ability to multitask, prioritise and keep the salon running smoothly.
• Friendly, warm and able to maintain a welcoming atmosphere at all times.

What the role involves

• Greeting and hosting clients from arrival to departure.
• Managing appointment schedules and maintaining smooth daily operations.
• Handling payments, refunds, vouchers and upselling services where appropriate.
• Coordinating stylists’ columns and ensuring seamless flow of the day.
• Keeping reception and waiting areas immaculate.

If you thrive in a buzzing environment, take pride in high service standards and enjoy being the heartbeat of a team driven workplace, we would love to hear from you. Apply now for immediate consideration.

Experience: Required
Employment: Part-time
Salary: £12.5 – £13.2 hourly
Benefits: Commissions

About Gusto Hairdressing: Award winning salons based in the heart of London