Salon Front Desk & Guest Experience Lead

Headmasters; Hounslow; On-site; GBP 20,000 - 25,000; Full time

Job summary

A well-known salon chain in Hounslow is seeking a receptionist to play a pivotal role in client relations and salon operations. Responsibilities include welcoming clients, answering calls, maintaining operational standards, and managing appointment bookings. Ideal candidates will have a proactive attitude and a focus on high service standards. Training and rewards are offered to ensure career growth within the company.

Qualifications

• High standards of service and a proactive attitude.
• Ability to maintain day-to-day operational standards.

Responsibilities

• Meet and greet clients with a welcoming smile.
• Record relevant paperwork according to procedures.
• Maintain operational standards of the salon.
• Answer phone calls promptly and efficiently.
• Sell appointments to clients and inform stylists.

Job description

A well-known salon chain in Hounslow is seeking a receptionist to play a pivotal role in client relations and salon operations. Responsibilities include welcoming clients, answering calls, maintaining operational standards, and managing appointment bookings. Ideal candidates will have a proactive attitude and a focus on high service standards. Training and rewards are offered to ensure career growth within the company.