Salesforce Delivery Manager

Devonshire Hayes Recruitment Specialists Ltd.; Cardiff, Glasgow, London; On-site; GBP 125,000 - 150,000; Full time

Job summary

A recruitment agency is seeking an experienced Salesforce Delivery Manager to manage multiple agile projects with Service Integrators. This hands-on role, requiring on-site attendance once a week, involves turning business requirements into actionable plans and managing relationships with stakeholders. Applicants should have substantial experience in Salesforce delivery and formal project management qualifications.

Qualifications

• Proven experience in managing multiple agile projects.
• Experience leading CRM projects with System Integrators.
• Formal project management qualifications such as Scrum or SAFe.

Responsibilities

• Manage multiple agile projects with Service Integrators.
• Support business requirements conversion into a technical SOW.
• Provide updates on key milestones, deliverables, and risks.

Skills

Agile project management

CRM project leadership

Stakeholder management

Job description

Overview

If you are an experienced Salesforce Delivery Manager with proven capabilities of managing multiple projects with Service Integrators on Salesforce programmes, we have a new contract we’d like to discuss with you. Please note this role is Inside IR35 and requires onsite attendance once a week.

Responsibilities

• Formal project management qualifications Scrum, SAFe or DSDM, with extensive experience running multiple agile projects at any one time
• Hands on experience managing and leading Suppliers and/or Service Integrators in delivery
• Experience in leading CRM projects
• Working with Product Owners and delivery team to deliver incrementally against defined roadmaps and project plans
• Knowledge of GDS standards
• This is a hands-on role, not a management role; demonstrate substantial experience delivering agile projects through System Integrators and/or suppliers in Salesforce
• Ability to support the business in converting requirements into a technical SOW, ensuring they are clearly understood by the SI
• Manage the SI and provide updates on key milestones, deliverables, risks and issues
• Comfortably work with and report to SROs and various steering groups on progress
• Role reports directly into Programme Director
• Develop Change Management and Transition to Live plans with SMEs, actively managing the SI to ensure delivery milestones are met

Qualifications

• Hands-on Agile Practitioner with substantial experience delivering agile projects through System Integrators and/or suppliers in Salesforce
• Experience turning business requirements into actionable plans and ensuring clear understanding by delivery partners
• Ability to manage and coordinate with multiple stakeholders and governance groups