Sales Team Leader - Coach, Strategize & Drive B2C Growth

One Utility Bill; Newcastle upon Tyne; Hybrid; GBP 30,000 - 39,000; Full time

Job summary

A utility services company in Newcastle upon Tyne seeks a Sales Team Leader to manage and lead the B2C sales team. Your role will involve coaching and developing team members to meet performance targets while handling customer queries effectively. With a shift pattern of Monday to Friday and a potential for hybrid working post-probation, this position is ideal for self-motivated individuals with strong people management skills. Passion for the role and empathy towards others are crucial.

Qualifications

• Experience in people management and improving performance is essential.
• A self-motivated attitude and the ability to handle customer queries and escalate when necessary.
• Creative problem solver with resilience and empathy.

Responsibilities

• Lead weekly team meetings and manage the day-to-day performance of the B2C team.
• Coaching, recruiting, onboarding team members.
• Deliver reports and presentations analyzing team performance to leadership.

Skills

Multi-tasking

Verbal and written communication skills

People management

Organizational and time-management skills

Problem-solving

Job description

A utility services company in Newcastle upon Tyne seeks a Sales Team Leader to manage and lead the B2C sales team. Your role will involve coaching and developing team members to meet performance targets while handling customer queries effectively. With a shift pattern of Monday to Friday and a potential for hybrid working post-probation, this position is ideal for self-motivated individuals with strong people management skills. Passion for the role and empathy towards others are crucial.