Sales Support

Office Angels; Greater London; On-site; GBP 30,000 - 35,000; Full time

Job summary

A recruitment agency is looking for a Sales Support Coordinator for a maternity cover position in Chessington. The role requires delivering high-quality customer service by managing customer inquiries and processing orders, along with strong organisational skills and proficiency in IT, specifically Oracle and SAP. This full-time position offers a salary of £30k to £35k and includes benefits such as flexible working and additional holiday days. If you are motivated and detail-oriented, we encourage you to apply.

Benefits

23 days holiday plus bank holidays

Flexi-working

Chance to increase holiday days

Pension

Qualifications

• Experience within a customer services role.
• Exceptional organisational skills with the ability to multitask effectively.
• Detail-oriented mindset to ensure accuracy in all tasks.
• A confident, proactive attitude towards customers and suppliers.

Responsibilities

• Deliver high-quality customer service and proactively seek feedback.
• Handle customer inquiries through emails and phone calls.
• Create, manage, and distribute quotations to support the sales team.
• Process and review customer orders, keeping key strategic clients updated.
• Generate delivery documents and coordinate with logistics partners to meet deadlines.
• Address expedition requests and resolve any delays.
• Regularly assess inventory levels and ensure stock availability aligns with forecasts.
• Attend meetings with sales managers to gain insights into projects and customer forecasts.
• Maintain accurate customer records in CRM systems.
• Achieve quality standards and KPI targets for continual improvement.
• Assist with office administrative tasks, including filing and archiving.

Skills

Customer service experience

Organisational skills

Attention to detail

Proactive attitude

IT proficiency (Oracle and SAP)

Job description

Sales Support - Maternity Cover 18 months

Are you ready to join a dynamic team that plays a crucial role in delivering top-notch solutions, dedicated to innovation and excellence.

We are on the lookout for a passionate Sales Support Coordinator to join their thriving team based in Chessington. As a key member of the team, you will be instrumental in enhancing customer relationships and ensuring seamless communication between customers, suppliers, and internal teams.

What's in it for you?

Contract Type : Permanent, Full time

Working Pattern : 8.30am to 5pm - this is an office-based role

Salary : £30k to £35k plus 23 days plus BH, flexi-working and a chance to increase holiday days, pension and much more!

Start Date : ASAP for handover until April 26

Your Key Responsibilities

• Deliver high-quality customer service and proactively seek feedback.
• Handle customer inquiries through emails and phone calls.
• Create, manage, and distribute quotations to support the sales team.
• Process and review customer orders, keeping key strategic clients updated.
• Generate delivery documents and coordinate with logistics partners to meet deadlines.
• Address expedition requests and resolve any delays.
• Regularly assess inventory levels and ensure stock availability aligns with forecasts.
• Attend meetings with sales managers to gain insights into projects and customer forecasts.
• Maintain accurate customer records in CRM systems.
• Achieve quality standards and KPI targets for continual improvement.
• Assist with office administrative tasks, including filing and archiving.

What We're Looking For

• Experience within a customer services role.
• Exceptional organisational skills with the ability to multitask effectively.
• Detail-oriented mindset to ensure accuracy in all tasks.
• A confident, proactive attitude towards customers and suppliers.
• Proficiency in IT skills, ideally in Oracle and SAP

If you are a motivated individual with a passion for providing outstanding customer support and fostering professional relationships, we want to hear from you! This is more than just a job; it's a genuine career opportunity for those looking to grow and develop in a supportive environment.

Join Us! Ready to take the next step in your career? Apply today and be part of a team that values innovation, collaboration, and excellence!

Office Angels is an equal-opportunities employer and acts as an employment agency for permanent recruitment and the supply of temporary workers.

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