Sales Support Executive: Elevate Field Sales & Service

The Recruitment Group; Lower Lemington; On-site; GBP 25,000 - 35,000; Full time

Job summary

A recruitment agency in the UK is seeking a proactive Sales Support Executive to provide essential support to the sales team. Responsibilities include managing customer enquiries, preparing quotations, and ensuring a smooth order process. The ideal candidate will have strong customer service skills, organizational skills, and a detail-oriented approach. Experience in Sales Support or similar roles is preferred, and proficiency in Microsoft Office is required.

Qualifications

• Strong customer service mindset and confident communication skills.
• Excellent organizational skills with the ability to multitask and prioritize effectively.
• Great attention to detail and accuracy in all tasks.
• Good working knowledge of Microsoft Office, especially Outlook and Excel.
• Positive, enthusiastic approach to supporting sales success.
• Experience in Sales Support or similar roles.

Responsibilities

• Act as the first point of contact for incoming calls and emails.
• Prepare and send quotations, tenders, and follow-ups.
• Track sales orders through to fulfilment.
• Keep the CRM system updated with accurate customer information.
• Proactively follow up on outstanding enquiries.
• Assist with scheduling and appointment booking.
• Manage the showroom rota and support customer visits.
• Provide cover within the sales office when required.

Skills

Customer service mindset

Confident communication

Organizational skills

Attention to detail

Microsoft Office proficiency

Team collaboration

Job description

A recruitment agency in the UK is seeking a proactive Sales Support Executive to provide essential support to the sales team. Responsibilities include managing customer enquiries, preparing quotations, and ensuring a smooth order process. The ideal candidate will have strong customer service skills, organizational skills, and a detail-oriented approach. Experience in Sales Support or similar roles is preferred, and proficiency in Microsoft Office is required.