Sales Sr Process Specialist

Keysight Technologies; Wokingham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading technology solutions company in the UK seeks a professional to manage sales processes and support renewals across EMEA. The role includes collaboration with various teams to enhance operational efficiency and reporting. Ideal candidates will have strong analytical and organizational skills, along with excellent interpersonal abilities. Familiarity with CRM tools is essential. The work environment promotes innovation and a sense of belonging, helping enhance creativity and problem-solving skills.

Qualifications

• Strong understanding of sales processes, renewals workflows, and opportunity management.
• Ability to generate quotes, interpret sales data, and support order booking processes.
• Experience with funnel analysis, forecasting, and business review preparation.

Responsibilities

• Arrange regular business reviews with management and the Renewal Sales team.
• Collaborate closely with ISTs to strengthen cross‑functional relationships.
• Support GSR Sales and IST initiatives, including reporting and best‑practice sharing.

Skills

Understanding of sales processes

Proficiency with CRM and reporting tools

Analytical skills

Strong interpersonal skills

Organizational skills

Problem-solving initiative

Job description

Responsibilities

• Arrange regular business reviews with management and the Renewal Sales team (including DMs) to support workforce effectiveness and productivity across EMEA.
• Partner individually with RSSs and DMs to manage and update current opportunities, ensuring accurate and timely order bookings aligned with forecast.
• Collaborate closely with ISTs, including participation in scheduled Business Reviews, to strengthen cross‑functional relationships.
• Work collaboratively with RSSs across all EMEA territories to support alignment and operational efficiency.
• Support GSR Sales and IST initiatives, including reporting, process development, program updates, best‑practice sharing, and issue resolution.
• Provide coverage and backup support across the SPS team when required.
• Assist RSSs with S+R quote generation for renewals, upsell, and new business.
• Generate quotations for RSSs when requested and aligned with SPS quote request guidelines.
• Outsource quote generation to GBS whenever possible as the first step.
• Support preparation of large deals, including creating database‑driven reports to help RSSs work more effectively with customers.
• Assist RSSs and AMs in gathering and preparing data for commercial offers, quote creation, and order booking.
• Collaborate with Global teams to develop processes and renewal documentation for product acquisitions that fall under the GSR renewals organization.

Data Mining & Reporting

• Provide support in generating asset reports for strategic or major customers when exceptional SPS involvement is required.
• Prepare detailed 90‑day funnel analyses (current and next quarter, monthly) for ESO funnel sync‑ups with DMs for RSSs.
• Prepare detailed 90‑day funnel analyses for ESO funnel sync‑ups with ISTs.
• Create new reports in Incorta and SFDC for deeper analysis of sales, quotes, and funnel performance.
• Produce ad‑hoc business intelligence or activity reports when requested by DMs and approved by management.

Global Mailbox Management

• Manage the Global Renewals mailbox and redirect incoming enquiries appropriately.

Qualifications

• Strong understanding of sales processes, renewals workflows, and opportunity management.
• Proficiency with CRM and reporting tools.
• Ability to generate quotes, interpret sales data, and support order booking processes.
• Experience with funnel analysis, forecasting, and business review preparation.
• Familiarity with GBS processes and outsourcing workflows for quote generation.

Analytical Skills

• Ability to analyze complex datasets and produce clear, actionable reports.
• Strong attention to detail in funnel management, asset reporting, and commercial data preparation.
• Capability to create new reporting structures and dashboards to support business intelligence.

Collaboration & Communication

• Strong interpersonal skills to work effectively with RSSs, DMs, ISTs, AMs, and global teams.
• Ability to manage cross‑functional relationships across multiple EMEA territories.
• Clear communication skills for coordinating business reviews and supporting strategic initiatives.

Organizational Skills

• Ability to manage multiple tasks simultaneously, including mailbox management, reporting, and quote support.
• Strong prioritization skills to balance routine responsibilities with ad‑hoc requests.
• Flexibility to provide backup coverage across the SPS team when required.

Problem‑Solving & Initiative

• Proactive approach to identifying process improvements and supporting program development.
• Ability to troubleshoot issues related to sales processes, reporting, and renewals workflows.
• Comfortable working independently while also contributing to team‑wide objectives.

Keysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world‑class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do.

Our award‑winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry‑first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.