Sales Representative - Uncapped Commission

Ee; Newcastle upon Tyne; On-site; GBP 25,000 - 26,000; Full time

Job summary

A leading telecommunications company in Newcastle is seeking a Sales Advisor to support customers in enhancing their digital lives. The role involves engaging with customers over the phone and recommending suitable products, with a focus on building relationships rather than hard sales. With competitive salary growth and flexible scheduling, this position offers great opportunities for personal and professional development.

Benefits

Great starting salary with performance incentives

Online GP access for employees and family

Paid carer’s leave

Equal parental leave

Large discounts on products

Career development support

Season Ticket Travel Loan

Volunteering days

Optional private healthcare and dental

Qualifications

• Experience in communicating and building relationships.
• Ability to negotiate and empathize with customers.
• Willingness to learn about technology products.

Responsibilities

• Engage with customers over the phone to enhance their digital lives.
• Discuss and recommend suitable products and services.
• Support customers flexibly with scheduling.

Skills

Confidence in communication

Building relationships

Negotiation skills

Job description

Overview

Where: EE Newcastle (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET)

Full time: Permanent

Salary: £25,087.00 rising to £25,684.00 at 9 months in role, plus uncapped commission

Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role

Start date: November 2025 onwards

Why this job matters

If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services.

We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Newcastle.

We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working.

What’s in it for you?

• A great starting salary of £23,504 rising to £24,064 after 8 months of being here, plus incentives and bonuses.
• Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.
• Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly.
• Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family.
• Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.
• Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want.
• Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, making a difference where it counts.
• Volunteering days, so you can give back to your local community.
• Optional Private Healthcare and Dental, to protect you and your family.

On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?