Sales & Purchasing Assistant £27k Twickenham

Office Angels; City Of London; On-site; GBP 26,000 - 27,000; Full time

Job summary

A leading employment agency in Twickenham is seeking a Sales and Purchasing Assistant to enhance customer interactions and order processing. The ideal candidate will be detail-oriented, possess excellent communication skills, and thrive in a collaborative environment. This role offers a salary of £26k to £27k plus benefits including parking, pension, and flexible working conditions. Join us to grow your skills in a vibrant wholesale company.

Benefits

Parking on-site

Pension

23 days holiday rising to 28 days

Supportive team environment

Qualifications

• Strong attention to detail in order processing and reporting.
• Friendly and professional telephone manner for customer interactions.
• Ability to remain calm while resolving conflicts or challenges.

Responsibilities

• Engage with customers, take orders over the phone.
• Process customer orders and prepare details for the warehouse.
• Assist Area Sales Managers to enhance team collaboration.
• Handle customer queries and complaints promptly.
• Maintain accurate delivery schedules on the HM Customs portal.
• Liaise with the warehouse to manage stock levels.

Skills

Attention to Detail

Communication Skills

Problem Solver

Team Player

Tech-Savvy

Job description

Sales and Purchasing Assistant

Location: Twickenham, office based

Hours: Full time, Monday to Friday 8.30am to 5pm

Salary: 26k to 27k plus parking on-site, pension, 23 days a holiday rising to 28days and a small friendly working environment.

Our client is seeking an enthusiastic and detail-oriented Sales and Purchasing Assistant to join their vibrant team!

What You’ll Do

• Customer Interaction: Engage with customers, take orders over the phone, and conduct stock checks to ensure they have the best experience.
• Order Processing: Accurately process customer orders into our central system and prepare order details for our warehouse team.
• Support Sales Managers: Provide ongoing assistance to Area Sales Managers, enhancing team collaboration.
• Conflict Resolution: Handle customer queries and complaints promptly, working closely with colleagues to resolve issues swiftly.
• Purchasing – Data Management: Enter daily delivery schedules and maintain accurate records on the HM Customs portal.
• Stock Management: Liaise with the warehouse to verify stock levels, manage new stock allocations, and ensure timely notifications to customers.

Key Qualities We’re Looking For

• Attention to Detail: You'll need a keen eye for accuracy in order processing and reporting.
• Communication Skills: A friendly and professional telephone manner is essential for customer interactions.
• Problem Solver: Ability to remain calm and patient while resolving conflicts or challenges.
• Team Player: A helpful attitude and willingness to support your colleagues will go a long way!
• Tech‑Savvy: Experience with computer‑based data entry will help you thrive in this role.

Why Join Us?

• Be part of a supportive and enthusiastic team where your contributions are valued.
• Gain comprehensive knowledge of our product ranges and enhance your skill set.
• Enjoy a flexible working environment with opportunities to learn and grow.

If you’re ready to bring your customer service expertise and organisational skills to a thriving wholesale company, we want to hear from you!

Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.