Sales Operations Manager

H2O Recruitment & Training Services Ltd; Birmingham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A dynamic recruitment firm in Birmingham is seeking a Sales Operations Manager to drive strategic growth within their recruitment division. The successful candidate will lead and mentor a team of Recruitment Consultants and drive new business through strategic client engagement while ensuring performance targets are met. This role offers a competitive salary with a bonus structure, a car allowance, and significant influence over business direction.

Benefits

Competitive salary + commission/bonus structure

Car allowance

Clear progression path

Dynamic working environment

Qualifications

• Proven track record in sales management.
• Experience growing new business and developing teams.
• Strong leadership and coaching skills.

Responsibilities

• Lead and mentor a sales team to meet targets.
• Drive new business through client engagement.
• Manage pipelines and business planning.

Skills

Sales management

Team leadership

Client relationship building

Strategic thinking

Communication skills

Negotiation skills

Tools

CRM systems

Job description

Overview

Are you an experienced leader with a passion for driving performance and building high-performing sales teams? My client are looking for a Sales Operations Manager to lead, inspire and deliver strategic growth within their recruitment division.

This is a hands-on, leadership position where you’ll manage a team of Recruitment Consultants, Team Leaders and Trainees to deliver consistent revenue growth. You’ll combine sales strategy with strong operational oversight to ensure the team hits performance targets while delivering a best-in-class service to clients and candidates alike.

What You’ll Be Doing

• Leading and mentoring a team to meet and exceed monthly and annual revenue targets
• Driving new business through strategic client engagement and proactive sales activities
• Building strong client relationships across the sectors
• Managing pipelines, forecasting performance, and contributing to business planning
• Ensuring excellence in service delivery, compliance, and team development
• Collaborating closely with the Director to align operations with broader strategic goals
• The monitoring and control of all overheads and cost of sales
• To carry out all appraisals and reviews in line with company guidelines
• To ensure all new recruits are fully inducted in the program and continually reviewed, coached and developed
• Hold weekly meetings to ensure staff are fully informed and focused on the targets and general direction of their branch
• Set and review individual’s and teams sales, activity and revenue targets on both a weekly and monthly basis in line with company targets and objectives

What We’re Looking For

• Proven track record in sales management
• Demonstrable success in growing new business and developing high-performing teams
• Strategic thinker with hands-on sales capability
• Strong leadership, coaching and people development skills
• Commercially astute with excellent communication and negotiation skills
• Proficient in CRM systems and comfortable with reporting and metrics

What’s in It for You

• Competitive salary + commission/bonus structure, Car allowance
• Clear progression path and influence over business direction
• Dynamic, ambitious working environment with autonomy to lead
• Opportunity to shape and scale a growing division