Sales Operations Coordinator

Response Personnel Ltd; England; On-site; GBP 30,000 - 35,000; Full time

Job summary

A leading recruitment agency is seeking a Sales Operation Coordinator in Hoddesdon. In this full-time position, you'll manage sales processes, overseeing lead management, onboarding, and client liaison. The ideal candidate will have strong sales support experience, exceptional communication skills, and proficiency in CRM systems like HubSpot. The role offers a competitive salary and various benefits, making it an excellent opportunity to contribute to a dynamic sales team.

Benefits

Competitive salary and benefits

Career development opportunities

Free parking

Life insurance

Private medical insurance

Sick pay

Qualifications

• Previous experience in sales support or client coordination.
• Comfortable managing multiple stakeholders.
• Confident with technology and CRM systems.

Responsibilities

• Manage inbound leads and CRM activities.
• Oversee onboarding and equipment ordering.
• Prepare contracts and sales documents.
• Produce sales activity reports.
• Act as a point of contact for client queries.

Skills

Sales support experience

Strong communication skills

Organizational skills

CRM systems proficiency

Full UK driving licence

Tools

HubSpot

Job description

Sales Operation Coordinator

Salary: 30,000 - 35,000 dependent on experience

Hours: Monday to Friday: 9am - 5pm

Location: Hoddesdon, fulltime, onsite

Permanent

Full UK driving license required

Our client is one of UK's fastest growing providers in their industry. They are looking for a highly organised and confident Sales Operation Coordinator to join the team. This role will be responsible for running the lease desk, managing the process from deal acceptance through to signed contracts, onboarding, and equipment ordering.

As a central figure in the sales operation, you will ensure that leads are followed up, sales processes run smoothly, and nothing slips through the cracks. You'll liaise with clients, finance partners, and internal teams while also providing wider support to the Sales and Marketing functions. To succeed, you'll need to be confident on the phone, highly detail-oriented, and proactive in keeping the team on track.

Key Responsibilities

• Lead Management - Ensure all inbound leads are dealt with promptly and followed through. Listen to calls, monitor CRM activity, and make sure no opportunities are missed.
• Lease Desk Management - Oversee the process from accepted deals through to signed contracts, liaising with finance partners, clients, and internal teams.
• Onboarding & Equipment Ordering - Manage new client onboarding, order equipment, and coordinate delivery/installation with operations teams.
• Sales Administration - Prepare contracts, proposals, and sales documents. Provide day-to-day administrative support to the Sales Leadership and wider team.
• CRM & Data Management - Maintain accurate and up-to-date records in HubSpot, ensuring client and deal information is correctly tracked and reported.
• Reporting & Coordination - Produce sales activity and pipeline reports. Support sales meetings, track actions, and ensure deadlines are met.
• Client & Partner Liaison - Act as a point of contact for client queries during the sales process, ensuring a smooth handover from sales to delivery.
• Finance Support - Assist with payment tracking, pricing updates, and liaising with finance partners on lease and contract documentation.
• Marketing Support - Support the Marketing team with ad-hoc tasks such as preparing collateral, coordinating campaigns, and assisting with events.

Please note this list is not exhaustive and you may be required to complete any reasonable tasks as requested by management.

Skills and Experience

• Previous experience in sales support, sales administration, or client coordination.
• Strong communication skills - confident and professional on the phone.
• Highly organised with excellent attention to detail and follow-through.
• Comfortable managing multiple stakeholders and priorities in a fast-paced environment.
• Confident with technology and CRM systems (HubSpot experience a plus).
• Full UK driving licence and your own car

What we Offer

• Competitive salary and benefits package.
• Career development opportunities in a high-growth business.
• A collaborative and supportive team culture.
• The chance to play a central role in supporting our sales and marketing success.
• Company events
• Free parking
• Life insurance
• On-site parking
• Private dental insurance
• Private medical insurance
• Sick pay