Sales Office Manager

Brellis Recruitment; West Bromwich; On-site; GBP 40,000; Full time

Job summary

An established UK business is seeking an experienced Sales Office Manager to enhance leadership in the sales office. The role involves managing a small sales team, improving operational standards, and maintaining key customer relationships. With a salary around £40,000 plus bonuses, this hands-on position offers flexibility in working hours, making it ideal for a candidate with a background in trade or B2B supply. Join a stable, growing company and drive the business forward.

Benefits

Bonus structure

Flexible working hours

Long-term opportunity

Qualifications

• Proven experience in a leadership role within a trade or B2B supply environment.
• Self-driven, practical, and confident in a fast-paced commercial setting.

Responsibilities

• Manage and support a small sales and customer service team.
• Lead daily activities and improve processes within the sales office.
• Act as a key escalation point for customer relationships.

Skills

Experience in trade or B2B supply business

People management

Customer relationship management

Understanding of SMEs

Job description

Sales Office Manager

Salary : circa £40,000 + bonus (pro rata if hours adjusted)

Location : West Bromwich

Hours : Monday to Friday, 08 : 30–17 : 00

Some flexibility available, for example a 09 : 30 start to accommodate school drop-off

We are an established UK business that manufactures its own products and supplies to the trade and B2B customers nationwide. As the business continues to grow, we are looking to appoint an experienced Sales Office Manager to strengthen leadership within the sales office.

This is a hands‑on, player‑manager role, ideal for someone who has worked in a trade‑led or B2B supply environment and understands how SMEs operate.

The role

In the first six months, the focus will be on bringing stability, structure and consistency into the sales office. Beyond this, the role will evolve to include greater commercial responsibility, including managing selected key customer relationships and helping to drive the business forward.

Key responsibilities include :

• Managing and supporting a small sales and customer service team
• Leading from the front and remaining involved in day‑to‑day activity
• Improving standards, processes and ways of working
• Taking ownership of key customer relationships alongside team management
• Acting as a senior escalation point for customers
• Working closely with operational and support teams across the business

About you

You are likely to have experience within a trade, wholesale or B2B supply business, possibly within manufacturing or distribution, and will be comfortable combining people management with customer responsibility.

You’ll be self‑driven, practical and confident managing people in a fast‑moving commercial environment.

Package

Salary around £40,000, depending on experience

Bonus structure in place

Working hours 08 : 30–17 : 00, with some flexibility available

Long‑term opportunity within a stable, growing business