Sales Manager

Fairmont Hotels & Resorts; Wembley; On-site; GBP 44,000; Full time

Job summary

A renowned hotel chain in Wembley is seeking a Sales Manager to oversee Reservations and Sales teams. The ideal candidate will have 2+ years of experience, strong interpersonal skills, and a solid understanding of industry trends. Responsibilities include managing team targets, generating new business, and building relationships with clients. This role offers an annual salary of £43.5K, performance bonuses, and various benefits including discounted accommodations.

Benefits

Performance bonus up to 20%

Free meals on duty

Discounted accommodation rates

Complimentary stays in UK hotels

Regular performance reviews

Comprehensive development programs

Qualifications

• Minimum 2 years of experience in the role would be ideal.
• Strong knowledge in quoting, converting and managing large group bookings.
• Experience in a large events-driven compset is preferred.

Responsibilities

• Manage the day to day of the Reservations and Sales teams.
• Ensure our content and social media KPIs are being met.
• Generate new business through marketing initiatives.
• Actively manage business bookings and relations with key clients.
• Support and lead the Reservations and Sales teams to achieve revenue goals.

Skills

Knowledge of industry/travel trends

Excellent interpersonal skills

Top line forecasting

Attention to detail

Job description

Overview

Sales Manager

Through your passion and motivation, you sell memorable experience to guests who stay in your property. You are professional and knowledgeable about your property, and you build strong relationships and create bond with your guests.

Responsibilities

• Manage the day to day of the Reservations and Sales teams, ensuring that weekly, biweekly and monthly targets are followed.
• Ensure our content and social media KPIs are being met; analyse results of ecommerce campaigns and promotions to ensure investment levels are in line with expected ROIs.
• Generate new business through marketing initiatives and carry out local research of potential new local business.
• Maintain records and ensure appropriate follow up with your GM, RSM, and the Accor MICE sales team.
• Actively manage business bookings and relations with key entertainment clients and sports/football team travel managers.
• Ensure contracts, pro-forma, credit checks are always issued and followed up on.
• Represent the hotel in local stakeholder meetings and Accor sales events.
• Support and lead the Reservations and Sales teams to achieve revenue goals for Groups, MICE and Corporate RFPs.

Qualifications

• Knowledge of industry/travel trends to develop and monitor the hotel’s commercial strategy in conjunction with the GM.
• Able to make commercial decisions to maximize MICE and Rooms income on a daily basis.
• Top line forecasting and revenue management.
• Great attention to detail and organisational skills to ensure all deadlines are met for all Groups, MICE & Corporate RFP requests.
• Excellent interpersonal skills to develop relationships with local clients, direct bookers and agency bookers, building a strong base of new and regular repeat business.
• Strong knowledge in quoting, converting and managing large group bookings.
• Experience in a large events-driven compset is preferred.
• Minimum 2 years of experience in the role would be ideal.

Benefits & Remuneration

• Annual salary of £43.5K
• Performance bonus of up to 20% of your yearly salary based on hotel and personal targets
• Free meals on duty
• Discounted accommodation rates with Accor Hotels globally
• A Discount Card to be used in Accor Hotels Worldwide for hotel stays and food & beverage discounts
• Complimentary stays in UK hotels (Bonus Breaks Vouchers - subject to availability and T&C)
• Regular performance reviews to ensure you receive ongoing feedback to help you grow and develop in your role
• Comprehensive development programs via the Accor Academy