Sales Manager

New Look; Trafford; On-site; GBP 30,000 - 40,000; Full time

Job summary

A trendy fashion retailer in Trafford Centre seeks an experienced Sales Manager to lead a dedicated team and enhance customer service. The ideal candidate has prior large store management experience and a successful track record in delivering KPIs. This full-time position offers flexible patterns and exciting benefits, including staff discounts and opportunities for professional growth.

Benefits

40% staff discount

Monthly 25% off vouchers for family and friends

Quarterly sample sales

Stakeholder Pension

Qualifications

• Proven track record in managing and leading teams effectively.
• Experience delivering and exceeding KPIs.
• Strong understanding of P&L and compliance reporting.

Responsibilities

• Lead a team to deliver exceptional customer service.
• Accountable for store performance and team development.
• Create a customer-obsessed atmosphere in the store.

Skills

Large store management experience

Team leadership

Commercial acumen

Excellent communication

Job description

From our first store in the 1960s, a little Taunton shop with great clothes and even better prices, to anomni-channelbusiness serving millions of customers… we're New Look.

Ourpurpose is always to inspire That New Look Feeling and we believe that starts with us. Our values motivate us every day : we play to win, we’re customer-obsessed and we work as one.

It's a busy and exciting time for the brand and we’re on the hunt for a Sales Manager to join our growing Trafford Centre team.

The Store

We are looking for a skilled and talented Sales Manager to lead a team in our Trafford Centre Store.

As our Trafford Centre Sales Manager you will lead and inspire a team to deliver great results through your commerciality, collaboration, resilience and being customer obsessed, while also being dedicated to curating a unique and stylish store for fashion-forward individuals while bringing expectational customer service to our customers. Our store is a destination for trendsetters seeking the latest fashion must-haves.

The Role

In your shopping centre store you will lead your team to create a customer obsessed atmosphere. You will be genuine in your delivery of a shopping experience that helps our customers express their individuality, personality and unique style through fashion. You will create and lead a team who support one another and deliver results…whilst having fun along the way!

You will be fully accountable for the your store performance, by working alongside your Territory Leader and Visual Coach to continually identify opportunities which will impact KPI’s, customer service, team development and overall sales – so that we are playing to win!

About you

• You have previous large store management experience
• You have a track record of effectively leading and managing a team
• You identify yourself as a New Look brand adorer
• You have a history of delivering and exceeding KPI’s and key objectives
• Commercial acumen
• Good understand of P and L and compliance reporting
• Excellent communication and interpersonal skills.

Why New Look

Here, at New Look, everything that we do is for the love of fashion. We’ve been bringing the latest fashion to the high-street since 1969. We’re now a global, multichannel brand offering on-trend, value-fashion for women, men and teenage girls. Even after 50 years we’ve stayed true to our original mission of delivering fabulous products at a price our customers can afford.

It’s our values that inspire us every day - we play to win, we are customer obsessed, we work as one…and it starts with you.

We are always on the lookout for talented, passionate people to join our New Look team.

We also have a strong focus on people development, with lots of opportunities for you to grow professionally, starting with our fantastic induction programme which will immerse you into the New Look culture in one of our Stores of Learning. Your territory leader and people partner will work closely with you to identify development opportunities and ensure you are given the tools to drive your own career.

Along with some exciting benefits

• 40% staff discount
• Monthly 25% off privilege vouchers for family and friends to enjoy
• Quarterly sample sales
• Stakeholder Pension

Don’t take it from us, next time you’re in one of our stores ask to speak to a manager and they’ll tell you all about it!

We pride ourselves in being a flexible employer. Although this is a full‑time role, our colleagues work a range of patterns. If you have a specific pattern in mind, we are keen to discuss this with you in line with the output needed for the role.