Sales Manager

Lookers Plc; South Shields; On-site; GBP 55,000 - 75,000; Full time

Job summary

A leading automotive retailer in South Shields is seeking a motivated Sales Manager to lead their team, manage the sales process, and ensure high customer satisfaction. The role offers a competitive salary package and benefits, including generous leave and health insurance. The ideal candidate will have a proven track record in sales and team leadership within a premium automotive environment.

Benefits

Competitive salaries

Generous annual leave

Enhanced family leave

Access to health services

Discounted gym memberships

Qualifications

• Prior experience in a premium automotive environment.
• Proven track record in sales and excellent customer experiences.
• Ability to lead a motivated team and monitor performance.

Responsibilities

• Manage the full sales process from inquiry to showroom.
• Implement department targets and handle stock buying.
• Ensure full FCA compliance and manage customer satisfaction.

Skills

Transactional sales

Exceptional customer service

Team leadership

Financial performance monitoring

Excellent communication

Negotiation skills

Job description

Overview

South Shields Ford Contract Type: Permanent Salary: Up to £70k OTE (basic plus bonus) Hours: 44 Hours - Mon to Fri 9.00am to 6.00pm (one late finish to 7pm and a day off midweek), Sat 9.00am to 5.00pm and Sunday 11.00am to 3.00pm (rota basis). A rare and exciting opportunity has become available at Lookers South Shields Ford as a Sales Manager. Have you got what it takes to lead an established department in an electrifying franchise? If so, we would love to hear from you! The successful candidate will receive an industry leading remuneration package with access to in-house training. Lookers South Shields Ford is part of the wider Lookers group, originally founded in 1908, paralleling the pedigree and heritage offered by Ford.

Responsibilities

• Managing the full sales process, from web inquiry to phone & showroom.
• Managing staff performance from structured 121s to training & development.
• Implementing department targets and brand KPIs.
• Responsible for buying in vehicles, as well as up-to-date stock pricing.
• Ensuring full FCA compliance within the Sales Department.
• Manage and own our Customer Satisfaction.
• Oversee the day-to-day running of the showroom including vehicle valuations and sales; supervising the vehicle journey from workshop prep right through to imaging and showroom presentation.
• Work alongside the divisional buyer, dedicated prep Technicians, detailers, and photography team to deliver marketing standards.

Qualifications

You will have prior experience in a similar premium automotive environment with a proven track record in transactional sales and delivering exceptional customer service experiences. You will be able to demonstrate experience in leading a highly motivated team and know how to get the best out of each team member. Experience monitoring financial performance against budget and the ability to identify and address any shortfalls promptly is a must. You will need the ability to understand finance and insurance product regulations and have excellent communication skills and the ability to influence and negotiate a sale. A full UK driving licence is essential.

Benefits

• Core Benefits: Competitive salaries with structured pay scales and progression as you grow within the business; Generous annual leave that increases with your length of service; Enhanced family leave, including 6 months\' full pay for maternity and adoption leave, and 2 weeks\' full pay for paternity leave; Access to Techscheme for discounted technology purchases with flexible payments
• Health & Wellbeing: Eyecare vouchers; Smart Health - 24/7 GP services; Dental insurance; Critical illness cover
• Financial Wellbeing: MyView PayNow; Free Will writing services; Flexible life assurance options
• Leisure & Lifestyle: Discounted gym memberships; Travel insurance; Access to home and technology vouchers; bYond card and exclusive discounts

About us

We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We believe our people are our greatest asset, and we invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.

We are an equal opportunities employer and committed to a working environment that is free from discrimination, inclusive, and empowers our people to bring their whole self to work. If your application is successful, we will conduct relevant employment checks prior to you commencing employment, including verification of recent employment, address, credit history, and a standard criminal record check. For roles that require you to drive, a driving licence check will also be carried out. Please note, all offers are made subject to a 6 month probation period from start date.