Sales Manager

Delta Hotels by Marriott Heathrow Windsor; Slough; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading hotel brand is seeking a Sales Manager to maximize revenue through bookings within the hotel. Responsibilities include managing high-value enquiries, working with the General Manager on sales strategies, and ensuring effective customer relationships. The ideal candidate will have proven sales experience and knowledge of the hospitality sector. Attractive benefits include discounts, development opportunities, and gym membership.

Benefits

Discounts on hotel rooms and food

Learning and development opportunities

Recognition programs

Free gym membership

Meals and car parking

Qualifications

• Experience in a similar role with a proven track record in assisting management.
• Knowledge of the hospitality industry and UK market across all relevant segments.
• A passion for sales across all market segments.

Responsibilities

• Maximize revenue through increased bookings within the hotel.
• Manage complex and high-value enquiries and groups.
• Work closely with the General Manager on sales strategies.

Skills

Sales experience

Knowledge of UK market

Hospitality industry knowledge

Customer relationship development

Performance under pressure

Job description

Explore our very big world

We welcome you to join our diverse family. Your positive energy and people‑pleasing mindset are an important part of why our guests and clients continue to choose us for their accommodation, event and group needs. Every day presents a new opportunity to interact with people from all over the world, giving you new inspiration and perspective.

What You’ll Be Doing

The role of the Sales Manager is to maximize revenue through increased bookings within the hotel. Providing an efficient and effective sales process to quickly handle customer enquiries within pre‑defined parameters and to the required sales call process standard. Managing complex and high value enquiries and groups within hotel.

You will work closely with the General Manager on identifying areas for improvement for selling strategies, revenue maximization and processes. Communicates booking information to all relevant departments. Effectively presents and sells all conference and banqueting & group products which meet customer needs.

The responsibilities of this role will be split equally between reactive sales, converting business through proposal, negotiation and contractual agreement to ensure all revenue potential and targets are achieved, and marketing, to ensure a positive and productive online presence and effective promotions are consistently maintained.

Rewards For Work, Benefits For Your Lifestyle

• Discounts on hotel rooms, gift shop items, food and beverage
• Learning and development opportunities
• Recognition programs
• Wellbeing programs
• Encouraging management
• Team‑spirited colleagues
• Free gym membership, meals and car parking

What We’re Looking For

• Experience in a similar role with a proven track record in assisting management.
• Knowledge of UK market across all relevant segments.
• Knowledge of the hospitality industry
• A passion for sales across all market segments
• Adaptability – Maintaining performance level under pressure or when experiencing changes or challenges in the workplace.
• Driving for Results – Setting high standards of performance for self and assuming responsibility for work objectives.
• Building and Contributing to Teams – fostering cohesion and collaboration among team members.
• Customer Relationships – Developing and sustaining relationships based on an understanding of customer needs and actions consistent with Marriott’s Spirit to Serve.

This is a full time position (40 hours), mostly Monday to Friday but occasional evenings and weekends may be required to host clients and meet business needs.

Simple Made Perfect

At Delta Hotels by Marriott™ Heathrow Windsor we create a seamless full‑service hotel experience that has been thoughtfully designed with the essential needs of frequent traveller in mind. Guests benefit from services and amenities that provide smart value including fast free Wi‑Fi and complementary bottled water each day. By focusing on the details that truly matter, we can make them perfect – welcome to Simple made Perfect; Delta Hotels by Marriott Heathrow Windsor, positioned perfectly between London Heathrow Airport and historic Windsor. A fluid transition between exploration and historical culture. Guests can rejuvenate after a busy day at work or play in our state‑of‑the‑art fitness centre. We offer a selection of diverse dining options, international dishes served at our restaurant, and casual bar snacks in the lounge. Those wishing to host a special event can take advantage of our personalized event services and choose a venue that can hold up to 400 guests.

What really differentiates this hotel is the people working here. If you join the team you will be part of a warm and welcoming second family who work together to provide outstanding service to our guests. You will be a valued team member who will be offered the opportunity to grow and develop and benefit from being part of the biggest and best hospitality company in the world. Opening doors to a world of opportunity.

Delta Hotels by Marriott Heathrow Windsor is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people‑first culture. We are committed to non‑discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.