Sales Manager

The Met Hotel Leeds; Leeds; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading hotel in Leeds is seeking a passionate Sales Manager to drive revenue and account manage key clients. The ideal candidate will have experience in the service and hospitality industry, with strong communication and organizational skills. Responsibilities include uncovering new business opportunities, managing client relationships, and achieving sales targets. Join a dynamic team and enjoy benefits like discounted rates and enhanced leave policies.

Benefits

Discounted hotel room rates

Additional day off for birthday

30% F&B discount

Refer a Friend scheme

Wagestream payment options

Life Insurance

Social and wellness events

Free meals on duty

Qualifications

• Track record of sales achievement in the UK market.
• Experience in managing both transient and MICE business.
• Ability to work under pressure and maintain high standards.

Responsibilities

• Uncover new prospects and maximize conversion of new business.
• Manage hotel’s new business pipeline and achieve targets.
• Build and maintain relationships with key clients.

Skills

Sales achievement

Strategic planning

Communication skills

Organizational skills

Negotiation skills

Proactiveness

Creativity

Attention to detail

Education

1 year experience in service/hospitality

Full driving license

Tools

Microsoft Office (Word & Excel)

Opera Cloud or Opera

Job description

JOIN OUR FAMILY

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey.

OUR HOTEL

The Met Hotel is entering an exciting new chapter in 2026, having been through a full renovation that was designed to reimagine every touchpoint of the guest experience. To shape this next era, we are looking for a passionate, dynamic and results-focused Sales Manager to join and support us in continuing to build on the hotel’s success. The perfect candidate will be someone with a proactive mindset who can successfully account manage key clients, hunt for new business, and ultimately drive revenue into our fantastic hotel. Here you will report directly into the Sales Director and work with a variety of different clients, industries, and segments.

At The Met, we believe that extraordinary hotel experiences are made by the people behind them. If you’re looking for a role where you can grow, develop, and be part of a vibrant, dynamic team, this is your chance to make a real impact.

A DAY IN THE LIFE OF A SALES MANAGER AT THE MET HOTEL

Reporting to the Sales Director, you can expect your working day to include the following:

• Proactively uncover new prospects for the hotel and maximise conversion of new business.
• Work within current business strategies and recognise potential opportunities.
• Responsible for the conversion of the hotel’s new business pipeline across all market segments and heavily assist in converting enquiries and achieving our annual budget.
• Build and grow the relationships with our key clients.
• Respond to corporate RFPs and contract corporate accounts.
• Complete all re‑negotiation and re‑contracting of annual rate agreements to ensure that new contracts are in line with the hotel’s agreed financial KPI’s.
• Investigate new areas of business in terms of market development into new territories and market segments to quantifiable targets.
• Analyse the local market trends and competitor activity to identify hotel leads.
• Production and delivery of the sales performance reports (versus targets, KPI’s and overall sales objectives).
• Take responsibility for an allocated portfolio of LNR accounts, undertaking complete account management responsibilities for maintaining, developing, and maximizing opportunities for the hotels and group where appropriate, achieving individual targets set for the year.
• Host clients, arrange FAM trips and attend networking events, corporate travel, and industry events on behalf of the hotel to gain knowledge and new business.
• Ensure effective communication with other hotel departments to enable the smooth operation of in-house groups and functions.
• Support in the completion of the monthly consolidated board sales packs and the monthly commercial reviews with the Senior leadership team.
• Input enquiries into SalesForce and ensure the system is continuously updated.

WHAT WE NEED FROM YOU

We hire mostly on personality & potential but here are a few of our requirements:

To succeed in the role of Sales Manager, you will need the following qualities and skills:

• A track record of sales achievement with at least 1 year’s experience in the service and hospitality industry is essential for this role – Previous experience as a Sales Manager achieved within the UK market, with a good understanding of hotel business mix needs of transient and MICE business, MICE experience will be advantageous.
• Strong strategic planning skills, with the ability to look ahead and put strategies in place to support the plans.
• A degree of knowledge of all market segments i.e., corporate, conference.
• It is essential that you can work well under pressure, with minimal supervision and maintain high standards and attention to detail.
• Exceptional communication, organisational and negotiation skills with both internal and external stakeholders with a good working knowledge of Microsoft Office (Word & Excel).
• Is proactive, likes to be creative and has a passion for sales and hunting for new business.
• A positive attitude and superb work ethic.
• A full driving licence.
• Experience of Opera Cloud or Opera would be desirable.

WHAT WE OFFER

You will have access to a benefits package we believe truly works for our people and enhances our overall culture:

• Discounted hotel room rates for you and your friends & family.
• An additional days leave for your birthday.
• Enhanced Maternity, adoption & shared parental leave.
• 30% F&B discount at RBH hotels.
• Refer a Friend scheme (earn £250 for each referral up to 5 referrals).
• Wagestream – choose how and when you get paid.
• Life Insurance.
• Employee Assistance Programme.
• Social and wellness events and activities all year round.
• Free meals on duty saving you over £1000 per year.

And much more!

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We accept and celebrate our team for who they are and welcome people of all races, disabilities, sex, gender identities and reassignment, sexual orientation, ages, pregnancy and maternity, religion or belief and marriage and civil partnerships. We keep our recruitment process simple and consider applicants on their abilities alone to ensure a fair interview process. If at any point throughout our process you require reasonable adjustments, please contact [e-mail].