Sales Manager

Humphrey & Kirk; Crawley; On-site; GBP 25,000 - 50,000; Full time

Job summary

A leading estate agency in Crawley seeks a Sales Manager to drive business growth and lead the team. You will manage the sales process, ensuring customer satisfaction and excellent results. Essential qualifications include a proven track record in estate agency and strong negotiation skills. Join a customer-focused team, enjoy a competitive salary, and become part of a supportive, inclusive company culture that values excellence.

Benefits

Pension scheme

Life insurance

33 paid holidays

Birthday day off

Company rewards and recognition events

Qualifications

• A proven track record in estate agency, property sales, or residential sales management.
• Experience converting valuations into instructions.
• Strong negotiation, communication, and customer service skills required.
• Ability to work under pressure with a positive attitude.

Responsibilities

• Conduct property valuations and secure new instructions.
• Manage the full sales process: marketing, viewings, negotiation.
• Achieve and exceed sales targets and KPIs.
• Lead and coach the team alongside the Branch Manager.

Skills

Proven track record in estate agency

Strong negotiation skills

Excellent communication skills

Customer service skills

Leadership qualities

Time management

Knowledge of the local property market

Job description

Sales Manager – Crawley

Cubitt & West | Estate Agency | Property Sales

About Us

Cubitt & West is one of the most recognised and respected estate agency brands in the South East. We specialise in residential property sales, valuations, buyer management, and delivering exceptional customer service. Our Crawley branch is a high-performing, customer-focused office, and we are looking for a driven Sales Manager who can help grow market share, lead by example, and deliver consistent sales results.

The Package

• Basic Salary: £25,000

• Additional Guaranteed Earnings: First 4 months plus support incentive for the following 6 months

• On-Target Earnings: £40,000–£50,000 (uncapped commission structure)

• Car Allowance: £3,000 or company car

• Work Pattern: Five days a week, including some Saturdays (2 on, 1 off)

Benefits

• Holiday commission

• 33 paid holidays per year

• Birthday day off

• Pension scheme

• Life insurance

• Company rewards and recognition events

• Internal promotions and structured career progression

• Paid entry fees for charitable events

• Supportive, inclusive, and forward-thinking company culture

Why This Role Matters

As Sales Manager, you will play a key role in driving the success of the Crawley branch. This position is central to business growth, customer satisfaction, and maintaining our reputation for excellent results. You will manage the sales process, develop your team, and ensure that every customer receives a high-quality experience.

Key Responsibilities

• Conduct property valuations and secure new instructions through effective communication and strong rapport-building

• Manage the full sales process: marketing, viewings, negotiation, and sales progression

• Achieve and exceed sales targets, revenue goals, and key performance indicators

• Lead by example, supporting the Branch Manager with team coaching and staff development

• Generate new business through prospecting, relationship-building, and local market knowledge

• Match buyers to suitable properties using CRM systems and database management

• Build long-term relationships with solicitors, mortgage lenders, surveyors, and other stakeholders

• Ensure compliance with industry regulations and maintain high professional standards

• Identify trends in the local property market and respond proactively

About You

We are looking for someone who is passionate about property, confident in their abilities, and committed to providing excellent customer care.

You will have:

• A proven track record in estate agency, property sales, or residential sales management

• Experience converting valuations into instructions

• Strong negotiation, communication, and customer service skills

• A positive and resilient attitude, with the ability to work under pressure

• Leadership qualities and the desire to help others improve

• Exceptional organisation, time management, and attention to detail

• Knowledge of the local Crawley and West Sussex property market (desirable)

• A full UK driving licence