Sales Manager

Accor Hotels; City Of London; On-site; GBP 43,000 - 51,000; Full time

Job summary

A leading hotel in London seeks a Sales Manager to enhance guest experiences and manage day-to-day sales operations. The ideal candidate will have at least 2 years of experience in a similar role, strong interpersonal skills, and the ability to develop relationships with local clients. Benefits include a competitive salary of £43.5K, bonus opportunities, and comprehensive training programs.

Benefits

Discount Card for Accor Hotels

Complimentary stays in UK hotels

Annual performance bonus

Free meals on duty

Regular performance reviews

Development programs via Accor Academy

Qualifications

• Minimum 2 years of experience in a Sales Manager role.
• Experience with large group bookings in an events-driven environment.
• Strong forecasting skills.

Responsibilities

• Sell memorable experiences to guests.
• Lead day-to-day sales operations.
• Generate new business through marketing initiatives.
• Manage relationships with key clients.
• Ensure contracts and invoicing are handled correctly.
• Represent the hotel at sales events.

Skills

Knowledge of industry/travel trends

Commercial decision making

Attention to detail

Interpersonal skills

Revenue management

Job description

Overview

Company Description

At Novotel London Wembley, we pride ourselves on offering warm, welcoming hospitality in the heart of one of London’s most vibrant districts. Located just steps away from Wembley Stadium and the OVO Arena, our stylish 4-star hotel combines modern comfort with exceptional service, making it a top choice for both business and leisure travelers.

As part of Accor, a world-leading hospitality group, Novotel offers endless opportunities for growth, training, and career development across a global network of hotels. At our Wembley property, we embrace teamwork, diversity, and innovation, fostering a supportive environment where our people can thrive.

When you join Novotel London Wembley, you become part of a dedicated team committed to delivering memorable guest experiences, while working in a dynamic and inspiring location. Whether you’re passionate about guest service, food & beverage, or behind-the-scenes operations, you’ll find a rewarding career path here.

Responsibilities

• Sales Manager role: Sell a memorable experience to guests who stay in the property, maintaining a professional and knowledgeable presence about the hotel, building strong relationships, and creating bonds with guests.
• Lead and manage day-to-day operations related to reservations and sales, ensuring weekly, biweekly, and monthly processes are followed.
• Generate new business through marketing initiatives and local research of potential local business.
• Actively manage business bookings and maintain relations with key entertainment clients and sports/football team travel managers.
• Ensure contracts, pro-forma invoices, credit checks are issued and followed up on.
• Represent the hotel in local stakeholder meetings and Accor sales events.

Qualifications

• Knowledge of industry/travel trends to develop and monitor the hotel’s commercial strategy in conjunction with the GM.
• Able to make commercial decisions to maximize MICE and Rooms income on a daily basis; strong top-line forecasting and revenue management.
• Great attention to detail and organisational skills to meet all deadlines for Groups, MICE & Corporate RFP requests.
• Excellent interpersonal skills to develop relationships with local clients, direct bookers and agency bookers, building a strong base of new and regular repeat business.
• Strong knowledge in quoting, converting, and managing large group bookings; experience in a large events-driven compset is preferred.
• Minimum 2 years of experience in the role.

Benefits

• A Discount Card to be used in Accor Hotels Worldwide for hotel stays and food & beverage discounts.
• Complimentary stays in UK hotels (Bonus Breaks Vouchers subject to availability and terms & conditions).
• Annual salary of £43.5K with a performance bonus of up to 20% of your yearly salary based on hotel and personal targets.
• Free meals on duty and discounted accommodation rates with Accor Hotels globally.
• Regular performance reviews to provide ongoing feedback for growth and development.
• Comprehensive development programs via the Accor Academy.