Sales Executive- Audi

Harwoods Ltd; Crawley; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading automotive retail group in Crawley is seeking a Sales Executive to sell new and used car products while ensuring customer satisfaction. The ideal candidate will excel in following sales processes, maintaining showroom standards, and managing customer relationships effectively. Essential skills include a full UK driving license, smart appearance, and competency in numeracy and IT. The position includes benefits like a company car and pension scheme. Join a top 30 automotive dealer ranked by turnover, and make a difference in customer experience.

Benefits

Company car

Company Pension

Referral scheme

Qualifications

• Full UK driving licence is essential.
• Smart appearance required.
• Competency in numeracy, literacy, and IT skills necessary.

Responsibilities

• Sell new and used car products meeting sales volumes.
• Follow manufacturer sales processes consistently.
• Manage preparation and handover of sold vehicles.
• Prospect for new car customers regularly.

Skills

Full UK driving licence

Competency in numeracy

Competency in literacy

Competency in IT

Smart appearance

Job description

JOB PURPOSE

The role of the Sales Executive is to :

• Sell the manufacturer range of new and used car products meeting agreed sales volumes.

Sales

Sales Manager

N / A

KEY RESPONSIBILITIES

• Follow precisely and consistently the manufacturer sales process including meeting enquiry management targets.
• Understanding of manufacturer mystery shopping criteria and ability to apply this knowledge when dealing with customers.
• Ensure the showroom, displays, customer information, sales activities, vehicle documentation and other relevant information is kept and maintained accurately and comprehensively to the required manufacturer standard. To include the display of manufacturer vehicles.
• Using various sources, prospect for new and used car customers on a regular basis to create sales opportunities. Through the effective use of a follow up process, maintain regular contact with all new and existing customers to ensure relationships are maintained for potential (repeat) business.
• Actively convey the culture of putting customers first by means of TCF at all times.
• Maximise sales opportunities by offering finance solutions to customers, as well as always adhering to the FCA guidelines with regard to portraying financial information and regulated activities.
• Manage the preparation and handover of sold vehicles to customers ensuring that the customer is given a full briefing on the operation of the vehicle and its controls including introducing customers to the aftersales department.
• To participate in planning sales campaigns and promotions to maximise sales penetration and take part fully in on and off site promotions run by the department.
• Carry out accurate appraisals of all vehicles offered for part exchange.

SKILLS & REQUIREMENTS

ESSENTIAL

• Full UK driving licence.
• Smart appearance.
• Competency in numeracy, literacy and IT.

DESIRABLE

• Relevant product knowledge.

EXPERIENCE

DESIRABLE

• Experienced car sales executive

The Harwoods Way

Harwoods Group is a values led, family owned automotive retail group that was founded in 1931. Our values are lived and breathed by all of our colleagues to enable industry leading customer experience and colleague engagement, as detailed below :

• We Treasure our people and our customers
• We challenge ourselves to grow & improve
• We grab responsibility
• We run in the same direction as one team

We inject energy and fun into our work

We are a top 30 automotive dealer group, as ranked by annual turnover on AM100, representing the following brand partners : Bentley, McLaren, Aston Martin, Jaguar, Land Rover, Audi, Volvo, BMW & Mini (Service), MAN

We operate across 5 counties in the South East of England, namely Surrey, East Sussex, West Sussex, Wiltshire, Hampshire.

With a high colleague engagement score of 72%, Harwoods Group has a real differentiator with our industry leading people development programme, including :

• recruitment and selection
• onboarding
• induction
• probation
• lets talk one to ones
• Harwoods Academy
• succession and development
• colleague recognition

After continued growth, we now operate with circa 1,100 colleagues across circa 28 state of the art facilities.

We demand the best for our colleagues and our customers and look forward to your application

SKILLS FOR THE JOB

ITLiteracyNumeracySmart Appearance

BENEFITS

Company carCompany PensionReferral scheme