Sales Executive

Hotel Du Vin; Glasgow; On-site; GBP 100,000 - 125,000; Full time

Job summary

A popular hotel chain in Glasgow is seeking a Sales Executive to manage local client relationships, enhance social media engagement, and ensure top-notch service for guests. The ideal candidate will have a background in customer service, sales enthusiasm, and experience with social media. Competitive salary and numerous benefits, including discounted stays and apprenticeship programs, are offered.

Benefits

Discounted staff room rates

Friends and family discount

35% off dining

Fully funded apprenticeship programs

Healthcare cash plans

Cycle to work scheme

Employee assistance programme

Qualifications

• 6 months experience in a customer service role.
• Strong enthusiasm for sales and building relationships.
• Experience using social media platforms.
• Confidence in speaking with customers.
• Hunger to succeed and meet targets.
• Initiative to solve problems proactively.

Responsibilities

• Manage and develop relationships with local clients.
• Engage the local community via social media.
• Generate enquiries to maximize business conversion.
• Ensure top-notch service and guest satisfaction.

Skills

Customer service experience

Sales enthusiasm

Social media experience

Confidence in communication

Problem-solving skills

Computer navigation skills

Job description

Sales Executive, Malmaison

Competitive Salary / 40 Hours Permanent Contract Glasgow

So, let’s cut to the chase… are you looking for a new challenge? Wanting to take your next (or first!) step into sales? Think differently and don’t settle for anything less than the best? Keen to mix business with pleasure? Well it would appear this may be your lucky day! We are looking to fill a new position within our Sales Team at the . As Sales Executive you will be managing and developing relationships with local clients, to drive both corporate and social business into the hotel. You will also be our champion for Social Media, looking at ways to engage with the local community and further afield, to raise awareness and increase engagement. You will be generating enquiries and helping to maximise conversion, whilst showcasing our fabulous hotel and services. Making great experiences happen for our guests will be your top priority, doing whatever you can to ensure they get the top-notch service they deserve, every time.

Responsibilities

• Manage and develop relationships with local clients to drive corporate and social business into the hotel.
• Be the champion for Social Media, engaging with the local community and broader audience to raise awareness and increase engagement.
• Generate enquiries and help maximise conversion, while showcasing the hotel and services.
• Ensure guests receive top-notch service and great experiences, prioritising guest satisfaction at all times.

You will (ideally) have…

• A background in a customer services role (6 months or more would be great).
• A natural enthusiasm for sales and relationship building.
• Experience with social media.
• Lashings of confidence when speaking to customers.
• A hunger to succeed and meet targets.
• Be great at problem solving; use your initiative to head off complaints before they arise and communicate with the management team to ensure everything runs smoothly.
• Be able to navigate a computer with good listening skills.

In addition to competitive rates of pay we offer:

• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
• Discounted Friends and Family Room Rate with 50% off best available rate.
• 35% off your bill when you dine in our Brasseries and Bistros
• Fully funded Apprenticeship programmes that support you in developing your career
• High Street Discounts on a range of high street shops, experiences, holidays and much more
• Cycle to work scheme – save up to 40% on a wide range of bikes
• Healthcare Cash Plans - dental, optical, medical and more available from £5 per month
• Referral schemes that pay up to £1500 (just for getting your mates jobs!)
• A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
• Wellness & National Campaign Days Calendar promoting activities like Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
• Wagestream access to wages as they’re earned, enabling real-time wage tracking and optional cash out
• Complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
• We are a proud sponsor of The Brain Charity, helping people with neurological conditions to lead better lives.
• Employee Assistance Programme – free, confidential advice available 24/7 to you and your family

Our Sustainability Goals:

• 100% of our electricity is generated using renewable energy, with most from Wind Farms around the UK
• We recycle a minimum of 70% of hotel waste; everyone in the hotel contributes and is supported by the Sustainability Council
• We use a chemical-free cleaning system in bedrooms and public areas, and an enzyme-based eco-friendly system for kitchens
• Volunteer to work for sustainable charities 2 days per year on full pay

How to apply

Interested? Click Apply Now

Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation or age.