Overview
Sales Exec
Irthlingborough, NN9
Working days: Monday to Thursday and Friday (Apply online only). Salary: £25,500 - OTE £32,100.
Interaction is recruiting for a Sales Exec for our client based in Irthlingborough. The company provides safety training and assessments. This is a customer facing role with responsibility for generating new business as well as managing an allocated group of customers. You will drive revenue growth by prospecting and qualifying leads, nurturing customer relationships, and closing sales over the phone or via email. You will form close relationships with key decision makers to increase customer loyalty and drive revenue growth. This role supports the company\'s growth plans and contributes to ensuring training services meet service level agreements, targets, and revenue retention.
The position offers an exciting opportunity to join an organisation that provides full training, mentoring and development and offers career progression within a fast-growing environment.
Responsibilities
- Prospect and qualify leads through outbound cold calling, email campaigns, and other lead generation techniques
- Contact allocated accounts to increase bookings for open and dedicated training courses in line with customer development plans
- Respond professionally and within agreed timescales to all enquiries by telephone and email or other required tools
- Offer advice and guidance on our training portfolio and related industry certification schemes
- Adapt standard processes to suit individual client needs
- Manage sales pipeline and opportunities in CRM software, ensuring accurate and up-to-date data
- Follow up with customers post-sale to ensure satisfaction and address any concerns or issues
- Nurture customer relationships through ongoing communication and proactive engagement to drive repeat and expansion business
- Build close relationships with key decision makers to ensure customer loyalty and increase market share
- Identify customer training requirements, generate quotes and, where necessary, process bookings alongside the processor
- Promote new products and services to account base as required
- Meet and surpass relevant role-related SLA targets and KPIs, as required
To be considered
- Experience of telesales in a business-to-business environment
- Knowledge or experience of the construction and/or training/education sector would be beneficial but is not essential
- IT literate with knowledge of Microsoft Office programs (Word, Excel, PowerPoint, Outlook). Experience with databases and CRMs is desirable, but training will be provided
- Excellent customer service and people skills with a hands-on, customer-centric approach
- Ability to deliver in a highly targeted sales role and develop effective working relationships with colleagues at all levels
- Strong time management skills with the ability to organise, plan and prioritise tasks
- Excellent literacy and numeracy skills with high attention to detail and accuracy
- Self-motivated and able to work effectively both independently and as part of a team
Benefits
- Annual leave - 25 days holiday, plus bank holidays
- Workplace pension scheme
- Company sick pay
- Life assurance plan
- Health cash plan and employee assistance programme
- Career development
- Personal development
- Yearly appraisal process
- Discretionary bonus/commission payments (qualifying criteria must be met)
- Free eye tests
- Summer and Christmas parties
INDNH