Sales Engineer

John Lewis Plc; London; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A forward-thinking technology company in London is hiring a Sales Engineer to bridge the gap between product and customers. You will run product demos, respond to queries, and translate customer needs into solutions. Strong experience in sales engineering and collaboration skills are essential. The role offers a hybrid work setup with various benefits including a professional development budget.

Benefits

Monthly in-office lunches

Annual offsite events

500 annual L&D budget

Mental health support

Gym membership

Qualifications

• Experience in a Sales Engineer, Solutions Consultant, or Implementation role.
• Strong understanding of B2B SaaS or tech-enabled services.
• Ability to explain technical products to both technical and non-technical audiences.

Responsibilities

• Run tailored product demos for prospect Universities.
• Respond to product-related queries during the sales cycle.
• Translate customer needs into solutions using the Borderless platform.

Skills

Sales Engineer experience

Understanding of software platforms

Collaboration and communication skills

Problem-solving abilities

Job description

Overview

We're hiring a Sales Engineer to act as the technical bridge between our product and our customers. You'll play a key role in our go-to-market team - partnering with Account Executives, supporting the sales cycle, and helping customers understand how Borderless works under the hood. This is a high-impact, cross-functional role where you'll combine deep product knowledge with commercial awareness to build confidence with prospects (Universities) and shape the sales process. You'll also feed insights back into product and help influence the future of the platform.

Responsibilities

• Run tailored product demos and technical walkthroughs for prospect Universities
• Respond to product-related queries during the sales cycle (compliance, data, security, integrations)
• Translate customer needs into solutions using the Borderless platform
• Feed technical requirements and market feedback into product and engineering
• Build demo environments, sales enablement materials, and documentation where needed
• Support pilots and early-stage customer onboarding alongside CS and Product, Final interview with Founders and Sales Director pitching your solution

Benefits & Work Setup

• 3 days in-office (Mon / Tue / Thu), 2 days remote
• Monthly in-office lunches
• Monthly team socials
• Annual offsite (last one: Lisbon, this year: Majorca!)

Time Off & Flexibility

• 25 days holiday + 3 extra days between 25th Dec and 31st Jan
• 1-week per year work-from-anywhere policy

Growth & Development

• 500 annual L&D budget
• 6-month performance reviews and promotion cycles

Wellbeing & Equipment

• Laptop + peripherals
• Cycle To Work scheme
• Smart Pension
• Mental health support via Spill
• Gym in Shoreditch
• Onsite Barista

Qualifications

• You've worked in a Sales Engineer, Solutions Consultant, or Implementation role before
• You have a strong understanding of software platforms, ideally in B2B SaaS or tech-enabled services
• You're comfortable explaining technical products to both commercial and non-technical audiences
• You enjoy solving customer problems and translating needs into actionable solutions
• You have strong collaboration and communication skills - you're confident in meetings, live demos, and written communication
• Bonus : You have experience working with immigration, legal tech, compliance, or regulated industries

About Borderless

Borderless believes in a world where borders are no longer barriers. Since launching in 2023, we've helped 400+ UK businesses and thousands of individuals across healthcare, construction, finance, and more. Our digital platform streamlines the UK sponsorship process using automation and expert support. Backed by Entrepreneur First and Backed.VC, we're scaling fast - and building a commercial engine to match.