Sales Engineer

Yotpo; City Of London; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A fast-growing e-commerce technology firm in the UK is looking for a Sales Engineer. This role involves partnering with sales teams and assisting in closing deals by providing technical expertise to prospective clients. Ideal candidates have over 3 years of pre-sales experience and familiarity with web technologies. The position offers private healthcare, pension contributions, and a hybrid working model.

Benefits

Private healthcare

Pension contribution

Voluntary death in service policy

Cycle to work scheme

Generous PTO

Individualized career development

Wellness programs

Qualifications

• 3+ years in pre-sales, solutions engineering, or consulting.
• Experience presenting to large audiences.
• Ability to document technical solutions.

Responsibilities

• Partner with sales teams to execute campaigns.
• Assist Account Executives in closing deals.
• Lead client discovery sessions.
• Prepare technical demonstrations.
• Document client requirements.

Skills

Pre-sales engineering

Solutions engineering

Customer success

Web technologies (RESTful APIs, HTTP, JavaScript, HTML, CSS)

Presentation skills

Relationship building

Job description

If you're into online shopping (who isn't these days?), chances are you've crossed paths with Yotpo. We're all about eCommerce retention—helping brands of every size turn one-time shoppers into lifelong customers.

Think loyalty programs and reviews—it's what we do best. Plus, we've got more tricks up our sleeve.

With teams spread across the globe—from the US and Canada to the UK, Israel, Bulgaria, and Australia—we're growing fast. Our main mission? Delivering cutting-edge technology that sets new standards in the industry.

Sounds exciting? Then read on, because we’re looking for curious professional talents to be a part of building the future of the e-commerce industry.

At Yotpo, we’re on a mission to help brands win in a customer-centric world. Our platform powers industry‑leading solutions for user‑generated content, visual marketing, loyalty programs, referrals, and more — all driven by cutting‑edge AI technology. As a Sales Engineer, you’ll be a key partner to our sales teams, helping top brands across EMEA unlock their full potential with Yotpo.

Key Responsibilities:

• Partner closely with sales teams, partners, product, and industry specialists to plan and execute sales campaigns.
• Work with the Yotpo Account Executives to help them close deals by providing both technical, product and business expertise internally and directly to prospects.
• Lead client discovery and workshop sessions to ensure proposed solutions address business challenges, meet KPIs, and deliver fast ROI.
• Prepare and present both standard and custom technical demonstrations of the Yotpo Reviews and Loyalty to prospective clients.
• Ensure potential customers understand the solution (technical & services) and resource requirements for successful implementation.
• Capture and document client requirements to provide a scope of work and recommended solutions.
• Provide feedback to product and engineering teams on market requirements and potential enhancements.

Required Skills:

• 3+ years of relevant experience in pre‑sales engineering, solutions engineering, customer success, or consulting, including 2-3 years working directly with customers.
• Experience with web technologies such as RESTful APIs, HTTP, JavaScript, HTML, and CSS.
• Strong presentation skills and confidence presenting to large audiences.
• Ability to build relationships with business and technical stakeholders at all levels.
• Skilled at articulating and documenting both product‑specific and high‑level technical solutions to solve business problems.
• Experience understanding and mapping commercial problems to technical solutions.
• Background in eCommerce and/or SaaS preferred.
• Digital marketing and/or advertising technology experience preferred.

If you don’t meet 100% of the qualifications outlined above, that’s okay! We believe in hiring people, not just skills. If you have a passion to learn and are excited about eCommerce and technology, then we want to hear from you.

What we offer:

• Private healthcare with dental and optical included
• Pension contribution
• Voluntary death in service policy
• Cycle to work scheme
• Generous PTO, volunteer days, holidays and flex days.
• Individualized career development, rewards and recognition.
• Wellness and philanthropic programming and events.
• Hybrid working model

We are proud to be an equal opportunity employer. You’ll be working alongside awesome people where your voice is heard and your perspective is encouraged. Come join us and help us build a global company where we're all proud to belong. Yotpo is also committed to diversity, equity, and inclusion, and we want teammates who are similarly passionate about pushing for change in our industry.

Yotpo is for everyone, and we’re committed to anti‑racist work. We welcome and employ people regardless of race, colour, gender identity, religion, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status.

#LI-Hybrid