Sales Coordinator / Key Account Handler

Office Angels; Tandridge; Hybrid; GBP 28,000 - 30,000; Full time

Job summary

A leading employment agency is looking for a Sales Coordinator / Key Account Handler to join their team in Whyteleafe. This hybrid role involves liaising between sales teams and customers, ensuring order processing and customer enquiries are handled efficiently. The ideal candidate should possess strong customer service skills, excellent communication abilities, and proficiency in Microsoft Office. This position offers a competitive salary and various perks, including free parking and holiday time.

Benefits

Free parking

22 days holiday plus bank holidays

Sociable team activities

Events and incentives

Qualifications

• Experience in customer service is essential.
• Proficiency in Microsoft Outlook, Excel, and Word.

Responsibilities

• Answering phones promptly.
• Processing orders and enquiries from acknowledgement through to delivery.
• Tracking sales orders to ensure that they are scheduled and sent out on time.
• Resolving any sales related issues with customers.
• Maintaining and updating customer notes with all transactions.

Skills

Customer Service skills / experience

Ability to use Microsoft Outlook, Excel and Word

Excellent communication skills

Ability to Multi-task

Good organisational skills

Ability to work in a fast paced environment

Job description

Sales Coordinator / Key Account Handler

Location: Whyteleafe, Hybrid

£28,000 - £30,000pa PLUS free parking, close to transport links, 22 days holiday plus bank holidays, sociable team, events and incentives

Required: Mon - Friday 08:30AM - 5:00PM (1 hour lunch)

Start date: ASAP

Overview:

An opportunity to join a well-established company based in Mitcham. The main focus of this role is to liaise between sales teams, various departments, suppliers, and current/future customers as well as handle a high volume of customer enquiries whilst providing a high quality of service to all customers.

Daily Duties include:

• Answering phones promptly
• Processing orders and enquiries from acknowledgement through to delivery to site, ensuring liaison with suppliers and customers
• Tracking sales orders to ensure that they are scheduled and sent out on time
• Resolving any sales related issues with customers
• Checking order acknowledgement for accuracy
• Maintain and update customer notes with all transactions, schedule changes and requests
• Carrying out administrative tasks such as data input, processing information, completing paperwork and filing documents
• Maintain a day book with all day to day events
• Support the Sales Reps
• Liaise with suppliers of to ensure the best possible service for customers
• Attend training to develop relevant knowledge and skills
• To attend weekly team meetings

Sound interesting?...you must have:

• Customer Service skills / experience
• Ability to use Microsoft Outlook, Excel and Word,
• Excellent communication skills
• Ability to Multi-task
• Good organisational skills
• The ability to work in a fast paced environment

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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