Sales Coordinator

SIG Plc; Wokingham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading roofing supplier in the UK is seeking a Sales Coordinator to act as the first point of contact for customers and support the regional sales management team. The role involves handling sales enquiries, processing orders, and providing excellent customer service both over the phone and at the trade counter. The ideal candidate should have experience in sales support or customer service, strong relationship-building skills, and attention to detail. Competitive salary, holiday benefits, pension contributions, and development opportunities are offered.

Benefits

Competitive salary

25 days holiday + 8 bank holidays

Pension contributions up to 7.5%

Retail discounts

Share Incentive Scheme

Qualifications

• Previous experience in sales support, customer service, or trade counter environments.
• Strong relationship-building skills and a proactive attitude.
• High attention to detail and good numeracy skills.

Responsibilities

• Handle sales enquiries and process orders.
• Support the external sales team with admin and lead follow-up.
• Provide excellent customer service in-branch and over the phone.

Skills

Sales support experience

Customer service skills

Relationship-building

Attention to detail

IT/system skills

Job description

At SIG Roofing, we’re proud to support roofers across the UK with quality products and reliable service. With over 100 branches nationwide from Inverness to Plymouth and more than 40 years of experience, we’ve built up a wealth of knowledge along the way. We’re here to share that know-how and do our bit to help the roofing industry thrive.

Finchampstead Roofing are currently looking to recruit a Sales Coordinator to act as first point of contact for our customers and support our regional sales management team with the sales administration.

What does the role involve?

As a Sales Coordinator, you’ll be the first point of contact for many of our customers, supporting them with product advice, quotes, and order processing both over the phone and at the trade counter. You’ll work closely with our regional sales management team and external sales force to follow up on leads, convert quotes, and identify new sales opportunities. You’ll also collaborate with the warehouse team to ensure accurate and timely deliveries, maintain internal systems, and assist with stock handling as needed.

Key responsibilities include:

• Handling sales enquiries and processing orders
• Supporting the external sales team with admin and lead follow-up
• Providing excellent customer service in-branch and over the phone
• Maintaining accurate sales records and using internal systems efficiently
• Assisting with stock movements, including loading/unloading when required

What you'll have:

• Previous experience in sales support, customer service, or trade counter environments
• Strong relationship-building skills and a proactive, helpful attitude
• High attention to detail, good numeracy, and solid IT/system skills
• The flexibility to be hands‑on in a branch and warehouse setting

In return we offer:

• Competitive salary with annual pay award and staff recognition schemes
• 25 days holiday + 8 bank holidays. Company closed during Christmas period
• A great pension, with SIG contributing up to 7.5% and up to 4x life insurance
• Money saving with retail discounts via colleague portal
• Share Incentive Scheme

Plus many more.

Your Development

We’re passionate about helping our people grow. You’ll have access to a wide range of development opportunities including Apprenticeships and our own Roofing Sales Academy. You can also develop at your own pace using our Online Learning Platformwith on-demand training and resources to support your personal and professional journey.

Apply today and become part of the SIG Roofing team.

SIG is committed to creating a fair and inclusive environment where employees feel safe, proud, and valued. We welcome talent that reflects the diverse customers and communities we serve. If you require any accommodations during the recruitment process, please let us know.