Sales Coordinator

Workshop Recruitment; Waterlooville; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

20 days of holiday per year

Birthdays off

Additional 2.5 days off between Christmas and New Year

Job summary

An established industry player is seeking a dedicated Sales Coordinator to join their supportive team. This role focuses on generating sales through managing client accounts and handling inquiries. The ideal candidate will excel in customer service and sales, showcasing a proactive approach and attention to detail. You'll be responsible for maintaining relationships, processing orders, and collaborating with team members to meet sales targets. Join this dynamic environment where your contributions will help drive business success and customer satisfaction.

Qualifications

• Excellent sales and customer service skills are essential.
• Experience in making outbound sales calls is required.

Responsibilities

• Manage existing client accounts and handle new inquiries.
• Collaborate with the team to achieve sales targets.
• Negotiate with suppliers for the best prices and lead times.

Skills

Sales Skills

Customer Service Skills

Attention to Detail

Proactive Approach

Job description

Our client, a company that designs and manufactures bespoke products and offers solutions to a diverse range of clients on both large and small scales, is looking to expand its team with an additional Sales Coordinator. This role will join an already busy yet supportive team.

The position is highly customer-focused, aiming to generate sales by managing existing client accounts, handling new customer inquiries, and developing new business opportunities.

Responsibilities

1. Answer incoming calls from customers, advising and selling products and services.
2. Maintain regular contact with existing accounts to strengthen relationships, increase order levels, and introduce new products and services.
3. Handle online inquiries via web chat.
4. Make outbound calls to prospective clients to establish and maintain contact.
5. Collaborate with the team to achieve sales targets.
6. Process customer requests, including quotes, orders, and inquiries, with attention to detail.
7. Coordinate with clients throughout the order process, from placement to dispatch.
8. Attend trade shows and events, representing the company.
9. Negotiate with suppliers to secure the best prices, minimum order quantities, and lead times; issue purchase orders as needed.
10. Communicate effectively with other departments to ensure smooth order processing.

Key Skills & Experience

• Excellent sales and customer service skills.
• Experience in making outbound 'cold' sales calls.
• Attention to detail and conscientiousness.
• Positive attitude and proactive approach.

Additional Information

• Working hours: Monday to Friday, 9:00 am to 5:30 pm, with a half-hour lunch.
• 20 days of holiday per year.
• Birthdays off.
• Additional 2.5 days off between Christmas and New Year.