Sales Coordinator

Resource Recruitment; Poole; On-site; GBP 22,000 - 27,000; Full time

Job summary

A growing manufacturing company in Poole seeks a Sales Coordinator to handle inbound customer service calls and order processing. The role involves managing customer enquiries, pricing orders, and maintaining an organized database. Ideal candidates will have strong attention to detail and experience in customer service. This permanent position offers a salary of up to £27,000 per annum and various benefits including holiday entitlement and pension.

Benefits

28 days holiday rising with service

Pension scheme

Free onsite parking

Qualifications

• Have previous experience in providing excellent customer service.
• Have excellent attention to detail, highly organized.
• Confident working both independently and in a team.

Responsibilities

• Pricing and quoting customer orders through to dispatch.
• Prioritising order requests to ensure efficiency.
• Progress chasing and resolving delivery issues.

Skills

Customer service experience

Attention to detail

Organizational skills

Self-motivated

Communication skills

Strong PC skills

Tools

Microsoft Excel

Job description

Overview

Sales Coordinator

Job Location: Poole, Dorset

Job Type: Permanent

Salary: Up to £27,000 per annum, depending on experience

Hours: 37.5 hours per week, Monday – Friday 9am – 5pm

Benefits: 28 days holiday rising with service, pension, free onsite parking

A leading manufacturing company who are growing year on year is currently recruiting for a Sales Coordinator on a permanent basis to join their friendly, busy and hardworking team based in Poole.

This position does not involve any cold calling; it is all inbound customer service calls and emails. The order processing team plays a vital part in ensuring UK and globally based customers receive their deliveries on time. Orders are processed via telephone, email and an online ordering system. Part of your team’s duties will be responding to any inbound customer enquiries regarding stock, deliveries, prices and lead times and ensuring the order is processed in a timely manner. This exciting position would suit an individual who likes to ensure tasks are always delivered to a high standard. With 1000s of stock codes and product lines it is essential you have a good eye for detail.

Responsibilities

• Pricing and quoting customer orders through to dispatch, sending customers confirmation emails and keeping them up to date with their deliveries
• Prioritising order requests ensuring they are dealt with in the most efficient manner
• Progress chasing and resolving delivery issues
• Keeping the database up to date with customer information and previous communication
• Handling customer enquiries, issuing advice and helping to process their order of products via phone, fax and email

Qualifications / The successful applicant will

• Have previous experience in providing excellent customer service
• Have excellent attention to detail, highly organised and have a ‘can do’ attitude
• Self-motivated and results driven
• Confident working on your own as much as you enjoy working collaboratively within a team
• Excellent communication skills both written and verbally
• Strong PC skills and Microsoft programmes including Excel

How to apply

If you are an experienced Sales Administrator who wants to work with a well-established company, please contact our Recruitment Team on 01202 686 000 or send your CV to: [e-mail].

Those who have the right skills and experience, our aim is that you will hear back from us within 24 hours but due to the high number of applications we are receiving at present, we are unable to respond to every application individually so If you do not hear from us within 3 days, please assume that your application at this stage has not been successful. As new positions arise, we will review any applications already made to us and may contact you about other suitable roles.

Equal Opportunity & Privacy

Resource Recruitment is an equal opportunities employer and is committed to a policy of treating all its employees and job applicants equally. It is the policy of the Company to take all reasonable steps to ensure that each applicant is assessed only in accordance on the basis of their qualifications, skills and abilities to perform the relevant duties without prejudice in regards to background, religion, ethnicity, age, sexual orientation, disability or gender.

By completing our application process, you are authorising us as a Recruitment Agency to contact you in connection with your application by email and / or telephone & SMS under GDPR Article 6(1) (a) and you are also consenting to receiving information via the same means in relation to Resource Recruitment providing you with work finding services. Our Privacy Policy can be viewed on our website under the Privacy Policy tab on our website. Should you wish, you may opt out at any time.

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