Sales Coordinator

Geosense; England; Hybrid; GBP 29,000 - 33,000; Full time

Job summary

A leading geotechnical sensor company in Bury St Edmunds is seeking an experienced Sales Coordinator to manage customer enquiries and support the sales team. The role demands excellent organisational skills and a minimum of 2 years in a B2B sales-aligned role. You will be responsible for generating quotes, maintaining records, and ensuring high service levels. The position offers a competitive salary, hybrid working, and additional benefits such as a pension scheme and wellbeing programme.

Benefits

Competitive salary

25 days annual leave

Company pension scheme

Canteen with free food

Cycle to Work scheme

Free on-site parking

Health & wellbeing programme

Flexible working options

Qualifications

• Minimum of 2 years experience in a B2B sales-aligned role.
• Strong understanding of the sales process.
• Ability to prioritize tasks and work under pressure.

Responsibilities

• Manage customer enquiries and orders.
• Provide accurate updates on orders and customer requirements.
• Generate quotes and maintain accurate records in CRM.
• Support Technical Sales Engineers with administrative tasks.
• Identify potential issues and propose solutions.

Skills

Organisational skills

Communication

Commercial mindset

IT systems proficiency

Problem-solving

Job description

Sales Coordinator

Geosense is looking for an experienced Sales Coordinator to join our team on a full-time, permanent basis, working hybrid 3 days a week in Bury St Edmunds, Suffolk.

Why Geosense:

Geosense is a market leader in the design and manufacture of high-quality geotechnical sensors. With a strong reputation for innovation and reliability, we provide solutions that help engineers, contractors, and clients monitor and manage geotechnical projects with confidence.

Company benefits include:

• Competitive Salary: On offer is a competitive salary of £29,000 - £33,000 per annum
• Holiday: 25 days annual leave plus bank holidays
• Pension: company pension scheme available
• Additional: canteen with free food, Cycle to Work scheme, free on-site parking, health & wellbeing programme, sick pay, and flexible working / work from home options.

About the role:

As a Sales Coordinator, you will support the sales team by managing customer enquiries and orders, ensuring that service levels exceed expectations. This role requires excellent organisational skills, strong communication, and a commercial mindset to provide accurate updates and support both customers and internal teams throughout the sales process. Working hours for this role will be Monday Friday 8:30am 5pm.

Day-to-day duties will include:

• Positively represent Geosense and respond professionally to customer and stakeholder enquiries via phone and email.
• Liaise with internal teams to provide accurate updates on orders, lead times, and customer requirements.
• Generate quotes, raise proforma invoices, process orders, and maintain accurate records in the CRM system.
• Support Technical Sales Engineers with administrative tasks, workflow, and ensure product knowledge is up to date.
• Identify potential issues, propose solutions, elevate where needed, and follow company procedures while suggesting improvements.

About you:

As a Sales Coordinator, you will have a minimum of 2 years experience in a B2B sales-aligned role and a strong understanding of the sales process. You are highly organised, able to prioritise tasks, and work effectively under pressure. Clear communication, attention to detail, and a practical approach to problem‑solving are essential. You will be confident using IT systems, working independently, and supporting a team. You should be adaptable to changing workloads and deadlines, commercially aware, and customer focused. A calm, friendly, and professional approach is required at all times.

If you have the relevant skills and experience for the Sales Coordinator position, please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you.

If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments.