Sales Coordinator

Pertemps Bristol Commercial; England; On-site; GBP 22,000 - 27,000; Full time

Job summary

A leading recruitment agency in the UK is seeking a Sales Coordinator to manage service contracts and provide excellent customer support. You will be responsible for preparing quotations, tracking service renewals, and liaising with customers to resolve inquiries. The ideal candidate has experience in sales coordination with strong skills in Microsoft Office and excellent communication abilities. The role comes with benefits including a bonus scheme, training opportunities, and a pension plan.

Benefits

EOT Bonus Scheme

Training & Career Progression

Pension Scheme

Private Medical Scheme

Life Assurance Scheme

23 Days Holiday plus bank holidays

Qualifications

• Previous experience in sales coordination, service administration, or contract management preferred.
• Strong proficiency in Microsoft Office including Excel, Word and Outlook.
• Excellent communication skills, both written and verbal.

Responsibilities

• Prepare and issue quotations for service contracts.
• Track, chase, and renew service contracts while updating documentation.
• Respond promptly to customer enquiries via web and email.

Skills

Sales coordination experience

Microsoft Office proficiency

Excellent communication skills

Tender submission experience

Attention to detail

Tools

CRM systems

ERP systems

Job description

Sales Coordinator

Location: Longwell Green, Bristol

Hours: Monday - Friday, 8:30am - 5:00pm

Salary: 27,000

Fixed term 12 months

Interviewing Now

Main Duties

Service Contracts & Customer Support

• Prepare and issue quotations for service contracts.
• Track, chase, and renew service contracts while updating all relevant documentation.
• Set up new service contract numbers and maintain accurate customer records.
• Produce and manage renewal and service due reports.
• Respond promptly to customer enquiries via web and email.
• Liaise with customers and internal teams to resolve invoicing and account-related issues.
• Update customer contact information and ensure customer intelligence remains accurate and up to date.

Administration & Reporting

• Process job sheet requests and raise service work orders for A Serv, B Serv, LBK and monthly services.
• Monitor the Service Due Tracker weekly to ensure timely scheduling.
• Review SLAs and prepare supporting documentation for management approval.
• Coordinate with the accounts team to manage invoicing, credit notes, and aged debt follow-up.
• Verify and log all purchase orders and contracts accurately.

Tendering & Compliance

• Manage and maintain pre‑qualification documentation, certifications, and tender submissions.
• Regularly check "Find a Tender" for new business opportunities.
• Support in preparing documentation for customer audits and compliance checks.

Skills & Experience

• Previous experience in sales coordination, service administration, or contract management preferred.
• Strong proficiency in Microsoft Office including Excel, Word and Outlook, as well as CRM and ERP systems.
• Excellent communication skills, both written and verbal.
• Experience with tender submissions and pre‑qualification processes is advantageous.
• High attention to detail with a proactive approach to process improvement.

Benefits

• EOT Bonus Scheme: Receive a share of company profits, recognising your contribution and encouraging ownership and motivation.
• Training & Career Progression: Ongoing opportunities for professional development and upskilling.
• Company Pension Scheme
• Private Medical Scheme: Capped excess of 100 for any treatment.
• Life Assurance Scheme: Includes access to additional healthcare support and counselling services for overall wellbeing.
• 23 Days Holiday plus bank holidays: Increases with length of service.

If you are interested, please click APPLY.