Sales Coordinator

Geosense; Bramford; Hybrid; GBP 29,000 - 33,000; Full time

Job summary

A leading geotechnical solutions provider in the UK seeks a Sales Coordinator to support the sales team by managing customer enquiries and orders. This full-time position offers a competitive salary between £29,000 and £33,000 annually and allows for hybrid working (3 days in the office). The ideal candidate will have at least 2 years of experience in a B2B sales role, strong organizational and communication skills, and a proactive approach to problem-solving. Join a dynamic team dedicated to excellence in the geotechnical sector.

Benefits

Competitive salary

25 days annual leave plus bank holidays

Company pension scheme

Canteen with free food

Cycle to Work scheme

Free on-site parking

Health & wellbeing programme

Sick pay

Flexible working / work from home options

Qualifications

• Minimum of 2 years' experience in a B2B sales-aligned role.
• Experience in customer service and sales support.
• Ability to prioritize tasks and work effectively under pressure.

Responsibilities

• Manage customer enquiries and orders.
• Provide accurate updates on orders and lead times.
• Generate quotes and maintain records in the CRM system.
• Support Technical Sales Engineers with administrative tasks.
• Propose solutions for potential issues.

Skills

Strong communication

Organizational skills

B2B sales understanding

Attention to detail

Problem-solving

Commercial awareness

IT proficiency

Tools

CRM systems

Job description

Sales Coordinator - Geosense is looking for an experienced Sales Coordinator to join our team on a full-time, permanent basis, working hybrid 3 days a week in Bury St Edmunds, Suffolk.

Why Geosense

Geosense is a market leader in the design and manufacture of high-quality geotechnical sensors. With a strong reputation for innovation and reliability, we provide solutions that help engineers, contractors, and clients monitor and manage geotechnical projects with confidence.

Company benefits

• Competitive Salary: £29,000 - £33,000 per annum
• Holiday: 25 days annual leave plus bank holidays
• Pension: company pension scheme available
• Additional: canteen with free food, Cycle to Work scheme, free on-site parking, health & wellbeing programme, sick pay, and flexible working / work from home options.

About the role

As a Sales Coordinator, you will support the sales team by managing customer enquiries and orders, ensuring that service levels exceed expectations. This role requires excellent organisational skills, strong communication, and a commercial mindset to provide accurate updates and support both customers and internal teams throughout the sales process. Working hours for this role will be Monday - Friday 8:30am - 5pm.

Day-to-day duties will include

• Positively represent Geosense and respond professionally to customer and stakeholder enquiries via phone and email.
• Liaise with internal teams to provide accurate updates on orders, lead times, and customer requirements.
• Generate quotes, raise proforma invoices, process orders, and maintain accurate records in the CRM system.
• Support Technical Sales Engineers with administrative tasks, workflow, and ensure product knowledge is up to date.
• Identify potential issues, propose solutions, elevate where needed, and follow company procedures while suggesting improvements.

About you

As a Sales Coordinator, you will have a minimum of 2 years' experience in a B2B sales-aligned role and a strong understanding of the sales process. You are highly organised, able to prioritise tasks, and work effectively under pressure. Clear communication, attention to detail, and a practical approach to problem-solving are essential. You will be confident using IT systems, working independently, and supporting a team. You should be adaptable to changing workloads and deadlines, commercially aware, and customer focused. A calm, friendly, and professional approach is required at all times.

If you have the relevant skills and experience for the Sales Coordinator position, please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you.

No recruitment agencies, please

Additional keywords: sales coordinator, B2B sales, customer service, sales support, technical sales, CRM, quoting, invoicing, order processing, commercial awareness, administration, client relations, geotechnical sensors, office-based, team support

If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments.