Sales Consultant

Porcelanosa UK; United Kingdom; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading global design firm in the United Kingdom is seeking a customer service representative for its Bristol showroom. The role involves greeting clients, recommending products, and providing quotations to meet client specifications. Ideal candidates will possess excellent communication and negotiation skills, along with relevant sales experience. Competitive salary and commission scheme offered.

Benefits

Competitive salary

Sales commission scheme

Qualifications

• Relevant experience with face-to-face customer sales in a similar environment is preferred.
• A good level of literacy is essential.

Responsibilities

• Greet clients as they enter the showroom.
• Recommend suitable product ranges based on specifications.
• Provide accurate quotations within agreed time scales.
• Answer calls and respond to client queries.
• Follow the sales process to deliver store sales in line with targets.
• Actively sell and promote the company's products.

Skills

Excellent people skills

Clear and positive communication

Negotiation and influencing skills

Education

Good level of verbal, written and numerical literacy

Job description

PORCELANOSA, a global leader in the innovation, design, manufacture and distribution of Tile, Kitchen, and Bath products, endeavors to be the industry leader by providing trendsetting cutting‑edge designs of unparalleled beauty and refinement, uncompromising quality, technologically superior products and dependable services to its clients. Through a dynamic company owned and independent distribution network, Porcelanosa was founded over 45 years ago in a small village by the Mediterranean Sea in Castellon, Spain. Since then, we have been providing architectural and design solutions to consumers and the A&D community with unparalleled innovation, quality, and service. Porcelanosa has experienced incredible growth over the years and today our global presence extends to over 140 countries through more than 400 company owned showrooms, distribution centres and an extensive network of independent distributors and retailers.

Job Outline

Working as part of the Bristol showroom team you will be responsible for actively approaching clients and assisting them, identifying requirements and suggesting appropriate solutions from our product range to meet their requirements and aspirations.

Key Skills and Responsibilities

• Greet the clients upon entry to the showroom.
• Recommend suitable product ranges to the client as per their specifications (dimensions; budget).
• Provide the clients with detailed and accurate quotations within agreed time scales.
• Answer telephone calls and respond to any client queries.
• Follow the agreed sales process.
• To deliver store sales in line with targets.
• Actively sell and promote the company’s products at all times.
• Excel at delivering and growing the brand in the local marketplace.

Personal Attributes

• Excellent people skills.
• Smart personal appearance.
• Clear and positive communication with good negotiation and influencing skills.
• Relevant experience with face‑to‑face customer sales in a similar environment or underlying traits to fulfil this role.

Education and Qualifications

• A good level of verbal, written and numerical literacy.
• Relevant experience in a similar environment would be an advantage.

Benefits

• Competitive salary.
• Sales commission scheme.