Sales, Marketing & Operations Coordinator. (30–40 hours per week | Mostly Remote | UK-based) . LONDON/SURREY AREA. This role would suit a motivated, ambitious early‑career professional.
About The Garage Roof Company
The Garage Roof Company is a specialist contractor focused on asbestos garage roof removal and high-quality roof replacements. We work with homeowners, garage blocks, and larger-scale projects, and the business is growing quickly.
About the Role
This is a varied, hands‑on role covering sales, customer communication, operations, and marketing. You’ll be the main point of contact for customers, manage enquiries and follow‑ups, schedule jobs, support the teams on the ground, and help keep everything running smoothly. Your work will directly free up the business owner’s time to focus on growth, lead generation, and expanding into larger commercial and council contracts.
Key Responsibilities
- Sales & Customer Management – Handling inbound enquiries and introductory customer calls, chasing quotes and following up warm leads, answering customer questions confidently and professionally, building trust and rapport with customers.
- Operations & Scheduling – Booking jobs into the diary, scheduling and organising work for installation teams, planning workloads weeks ahead, ensuring job details are clear and ready for smooth delivery.
- Communications – Managing WhatsApp follow‑ups and customer updates, handling email and message‑based communications, acting as the day‑to‑day communication hub of the business.
- Invoicing & Admin – Creating and sending invoices, tracking job progress and payments, keeping systems, records, and workflows organised, managing and working with our CRM programme to track leads, customers, and jobs.
- Marketing & Social Media – Managing and posting content on Facebook, Instagram, LinkedIn, creating social posts, graphics, and videos using Canva or similar tools, supporting brand presence and lead generation, assisting with marketing initiatives and campaigns.
- Systems, AI & Automation – Experience and growing knowledge of using AI tools to improve efficiency, helping improve systems and processes, supporting or creating simple automations and workflows.
Who We’re Looking For
- Confident on the phone, strong communicator and people person.
- Organised, reliable, able to manage multiple tasks, comfortable with technology and learning new systems.
- Self‑motivated and able to work independently, keen to grow with the company and take on more responsibility over time.
- Sales experience is a bonus, but not essential — attitude, confidence, and organisation are more important.
Nice to Have (But Not Essential)
- Experience managing social media accounts, creating social media posts, graphics, or videos (Canva, CapCut, etc.).
- Familiarity with AI tools or automation platforms, basic coding or automation skills (N8N, MAKE etc.).
- Experience in sales, operations, or a growing business.
What We Offer
- 30/40 hours per week, £18,000–£24,000 salary, additional commission based on performance.
- Flexible part‑time hours, mostly remote working, holiday entitlement pro‑rata 5.6 weeks per year.
- Direct access to the business owner, real involvement in scaling a specialist, respected business, increased responsibility and progression opportunities.
Reporting Line
You’ll report directly to the business owner and play a key role in how The Garage Roof Company operates and grows.
Experience & Employment
- Experience: Required.
- Languages: English – Advanced.
- Employment: Full‑time.
- Salary: £18,000 – £24,000 yearly.
- Benefits: Commission available on top of base salary.