Sales Co-Ordinator - IOW Group

IOW Group; Ryde; On-site; GBP 40,000 - 60,000; Full time

Job summary

A local business in Ryde is seeking a Sales Support professional to assist the sales team with various tasks, including processing quotations and providing excellent customer service. The ideal candidate will have at least 3 years of experience in a similar role, possess NVQ Level 2/3 in Business Administration, and be proficient in MS Office and Sage 50 Accounts. Benefits include 22 days holiday, a company pension contribution, and team events throughout the year.

Benefits

22 days holiday + bank holidays

Birthday off

Company shutdown for Christmas

5% company pension contribution

Quarterly department lunch

Summer BBQ company event

Winter company event

Early finish on Fridays

Qualifications

• 3 years’ experience within a sales support role.
• High level of accuracy and attention to detail.
• Able to work individually and as part of a team.

Responsibilities

• Processing quotations onto Sage 50 Accounts.
• Demonstrating excellent customer service.
• Contacting clients to obtain missing information.
• Supporting sales staff members with their workload.
• Answering and screening incoming phone calls.
• Assisting with general office administration tasks.

Skills

Excellent organisation skills

Excellent communication skills

Hands-on experience with MS Office programs

Basic understanding of Sage 50 Accounts

Ability to work to strict deadlines

Education

NVQ Level 2/3 in Business Administration

Tools

Sage 50 Accounts

Job description

Job Summary:

To complete all enquiries, queries and orders within company timescale and support all Sales staff with their workload.

Key Duties & Responsibilities

• Processing quotations onto Sage 50 Accounts, within Company timeframe and in accordance with Company policy
• Demonstrating excellent customer service when handling customer queries, ensuring all queries are dealt with or transferred to the relevant staff member in a timely manner
• Contacting clients to obtain missing information and answer any queries
• Supporting all sales staff members with their workload, assisting when required
• Answering and screening all incoming telephone calls and taking detailed, accurate message where necessary
• Assisting with general office administration tasks, including; filing and photocopying
• Perform all duties relating to the position held and additional tasks as directed by the Office Manager and Sales Director
• Maintain a consistent standard of work and performance in line with Company standards and Health and Safety regulations
• Can support on orders, filing, post and general other office duties

Essentail Skills:

• 3 years’ experience within a sales support role
• Excellent organisation skills
• Excellent communication skills, both verbal and written
• Hands on experience with MS Office programs
• Basic understanding of Sage 50 Accounts
• Able to work individually and as part of a team
• NVQ Level 2/3 in Business Administration
• High level of accuracy and attention to detail
• Ability to work to strict deadlines

Company Benefits

• 22 days holiday + bank holidays. After 2 years continuous service, holiday entitlement will increase by one day after each completed years’ service up to 25 days holiday.
• Birthday off as an additional days’ holiday
• Company shut down for an additional 2 days off at Christmas
• 5% company pension contribution
• Quarterly department lunch paid for by IOW Group
• Summer BBQ company event
• Winter company event
• Early finish on Fridays

Equal opportunities policy

We are committed to promoting equal opportunities in employment. You and any job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics).