Sales Associate, Womenswear & Menswear (Full-Time, Manchester)

CHRISTIAN DIOR COUTURE; Manchester; On-site; GBP 25,000 - 35,000; Full time

Job summary

A luxury fashion brand in Manchester seeks a full-time Sales Consultant to provide exceptional customer service and develop relationships in the boutique. Applicants should have experience in luxury fashion and a passion for fashion trends. Responsibilities include advising customers, maintaining store standards, and achieving sales targets. This role offers a dynamic environment within a prestigious brand.

Qualifications

• Previous experience within luxury fashion.

Responsibilities

• Greet, serve and advise customers to provide high-standard service.
• Develop loyalty with customers through personal shopping.
• Demonstrate product knowledge on all categories.
• Introduce add-on sales to achieve maximum sales potential.
• Handle customer complaints effectively.
• Maintain knowledge of sales targets and boutique performance.
• Support the team to maintain high standards of display.

Skills

Excellent communication and relationship building skills

Passion for Christian Dior and collections

Strong knowledge of fashion and trends

Job description

Christian Dior Couture offers more than a beautiful brand to our clients; we invite them to be part of the heritage, to share our passion for luxury and to be part of the Dior family. We look for the same desire in our employees, to have enthusiasm and passion about being part of the House of Dior.

We are currently seeking a full-time Sales Consultant with an expertise in luxury sales to join our concession in Selfridges Manchester, to develop client relationships and to become a specialist in Dior couture.

Responsibilities

• Must be available to work full-time (Monday to Sunday for availability)
• Must be available to start by mid-September 2025
• To greet, serve and advise customers giving the highest standard of customer service at all times.
• Develop loyalty with our customers by building relationships with customers through a 1-2-1 personal shopper style approach to sales.
• To demonstrate product knowledge on all categories and to have an awareness of current advertising & marketing campaigns, new launches and promotions.
• Introduce add-on sales and achieve maximum sales potential in line with individual and departmental targets
• To deal effectively with customer complaints by liaising with the line manager when necessary.
• Ensure a knowledge of sales targets and [department/boutique] performance on a daily and weekly basis
• Follow all stock management procedures
• Support the team to maintain the highest standards of housekeeping and display within the boutique
• To be conversant with selling systems, cash and credit and exchange procedures.
• To maintain the highest standards of housekeeping and retail standards within the store
• Take all actions necessary to maximise security and prevent theft of product
• To ensure that the Department operates in accordance with the Company administration systems and procedures to minimise losses
• Participate in team meetings and make a positive contribution
• To carry out any additional duties as directed by the management team.

Qualifications

• Previous experience within luxury fashion
• Excellent communication and relationship building skills
• A passion for Christian Dior and our collections
• Strong knowledge of fashion and trends