Sales Associate - Victoria's Secret, Plymouth

Next; Plymouth; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading fashion retailer in Plymouth is seeking a Sales Associate to deliver exceptional customer service and maintain store standards. The ideal candidate will have a passion for retail, strong customer engagement skills, and the ability to work in a fast-paced environment. Join a supportive team and enjoy benefits like discounts and training opportunities.

Benefits

25% discount at Victoria's Secret, Next, Gap

Access to exclusive offers from 3,500 retailers

Incentives and competitions

Free financial and health services

Learning and development opportunities

Pension contributions and life assurance

Qualifications

• Passion for retail and creating unique customer experiences.
• Keen to develop customer service skills and product knowledge.
• Desire to build relationships with team and customers.

Responsibilities

• Deliver exceptional customer experience in product selection.
• Provide expert bra fitting advice to customers.
• Maintain store standards through effective merchandising.

Skills

Customer service

Retail passion

Team player

Adaptability

Job description

About the role

As a Sales Associate at Victoria’s Secret you’ll work in an exciting, engaging, fast-paced environment, surrounded by a friendly and supportive team who are all connected through their passion for delivering the very best customer experience.

No two days are ever the same, which is part of the fun, however we can give you an idea of what’s in store for you…

• Customer Service - through your passion for our products, you’ll be delivering an exceptional customer experience to all our customers, from helping them find the perfect product to helping them complete their purchase at the till
• Brand Bra Experience - providing our brand bra fitting experience, giving customers expert advice as to their size and what styles suit their needs best
• Visual Merchandising - with the training provided you’ll be owning the merchandising and presentation of our products, helping customers find the products they need, and the things they didn’t even know they needed!
• Store Standards - maintaining store standards, front and back, including managing deliveries, maintaining stock replenishment, helping loss prevention and adhering to health & safety procedures

About You

• Passion for retail - You have a passion for all things retail whether it be front or back of house, ultimately creating a unique experience for every customer is your favourite thing to do
• Love the customer - You have a keenness to learn and develop your customer service skills and product knowledge, always wanting to take part in the amazing learning programmes we have to offer
• Relationships that count - You are keen to be part of the business and want to develop valued relationships with your team and our customers
• Team Player - You are flexible, supportive and contributes to a positive working environment for all team members
• Fast is fun - you like to work in a busy environment and can adapt to completing different tasks throughout the day

About Us

We are the specialist retailer of fashion-inspired signature lingerie, sleepwear, athleisure and swim, as well as award-winning prestige fragrances and body care. Our associates are the core of our business and by bringing our brand values to life they create lifelong relationships with our customers and inspire a happy, healthy and inclusive workplace where we cherish our diversity.

While our job adverts outline ideal skills and prior experience for the role, we believe in the potential for growth and value individual strengths. If you do not meet every desired criteria but feel you have the skills and experience to thrive in this role as well as a genuine interest in working for Victoria’s Secret and you can demonstrate an alignment with core parts of the role and our values, we would encourage you to apply.

If you are looking to become part of a fun and dynamic team then apply today and become part of one of the most iconic brands in the world!

About The Team

Being part of a great brand isn’t the only thing we have on offer, you’ll also get access to:

• 25% off a huge selection of Victoria's Secret, Next, Gap in store
• Amazing deals and exclusive offers from over 3,500 retailers through Reward Gateway
• Incentives and competitions with amazing prizes that run all year round
• Access to free financial, health and wellbeing services including 24/7 digital GP
• Learning and development opportunities and support with upskilling core skills through on the job training
• Core benefits such as pension contributions and life assurance

Conditions apply to all benefits. These benefits are discretionary and subject to change.

We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email [e-mail] (please include 'Workplace Adjustments' in the subject line).