Sales Associate II - CE UK Cheshire Oaks (20-39 Hours)

Tapestry, Inc.; Wirral; On-site; GBP 18,000 - 25,000; Part time

Job summary

A leading fashion retailer located in Wirral is seeking a Sales Associate to join their team. The role involves achieving store sales and service goals, representing the brand, and exceeding customer expectations. Candidates should have retail service experience, strong communication skills, and a passion for customer service in luxury retail. This position offers an opportunity to be part of a dynamic, team-oriented environment.

Qualifications

• Very good English proficiency is essential.
• Previous experience in a retail service environment is essential.
• Background in luxury retail is desirable.

Responsibilities

• Contribute to achieving store goals in sales, productivity, and service.
• Meet personal sales and productivity goals.
• Deliver service that exceeds customer expectations.
• Represent Coach as a brand ambassador.

Skills

Understand individual productivity

Behave like a brand ambassador

Model sales behaviors

Maintain high energy

Able to work with multiple customers

Anticipate and meet customers’ needs

Service according to standards

Participate as a team member

Champion company initiatives

Demonstrate professional ethics

Job description

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Coach

Wirral, CHW, GB

Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. Defined by a free-spirited, all-American attitude, the brand approaches design with a modern vision, reimagining luxury for today with an authenticity and innovation that is uniquely Coach. All over the world, the Coach name is synonymous with effortless New York style.

Coach is part of the Tapestry portfolio – a global house of brands powered by optimism, innovation, and inclusivity.

SALES ASSOCIATE

Primary Purpose

The Sales Associate contributes to achieving store goals in sales, productivity, and service by utilizing Coach selling skills, and Coach Service training. You will responsible for meeting personal sales and productivity goals, and delivering service that meets or exceeds expectations. You will represent Coach to the consumer, act as an ambassador of the brand, and ensure customers’ needs are consistently exceeded.

PROFILE

The successful candidate will demonstrate the following proficiencies:

• Understand how individual productivity impacts the store;
• Behave like a brand ambassador;
• Model sales behaviours taught in company sales training programs;
• Maintain high energy on the sales floor;
• Consistently achieve sales goals;
• Able to work with multiple customers simultaneously;
• Consistently anticipate and meet customers’ needs;
• Service all customers according to the Coach Approach standards;
• Participate as a team member and encourage team to meet and exceed performance standards;
• Champion company initiatives and supports management decisions;
• Demonstrate professional ethics.

Further requirements:

• Very good English proficiency (essential);
• Previous experience in a retail service environment (essential);
• Background in working in luxury retail (desirable);
• The ability to communicate effectively with customers and staff and manoeuvre the sales floor.

Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at www.coach.com.

Job Segment: Brand Ambassador, Retail Sales, Marketing, Retail, Sales