Sales Associate (F/M/D) - Full Time

PATAGONIA; Bristol; On-site; GBP 20,000 - 28,000; Full time

Job summary

A leading outdoor apparel company is seeking a Retail Associate in Bristol to enhance customer experience and promote brand values. The ideal candidate will demonstrate excellent customer service skills, retail experience, and a strong alignment with the company's mission. Responsibilities include engaging with customers, managing stock, and supporting environmental initiatives. Join a passionate team dedicated to sustainability and customer satisfaction.

Qualifications

• Previous retail or related customer service experience required.
• Strong communication skills are essential.
• Enthusiasm and knowledge about our products is important.

Responsibilities

• Welcome customers and address their needs.
• Talk confidently about products and values.
• Lead on environmental initiatives.

Skills

Excellent customer service

Sales skills

Fluent in English

Organizational skills

Knowledge of products

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Overview

Your role: We’re in business to save our home planet. Your role will contribute to this mission by providing a complete shopping experience for our customers and being an ambassador of the brand.

Key accountabilities

• Welcome the customers in the store, address their needs and answer their questions and concerns.
• Talk confidently to the customers about our products, values and history.
• Show your passion for the brand to every customer and convey what makes us unique.
• Be an environmental ambassador by leading on environmental initiatives and environmental storytelling, together with the Sales Associates and the environmental team.
• Check stock daily and restock when necessary.
• Create the best display for our products and maintain the store clean and tidy.
• Operate the cash register, as well as opening and closing it.

Pre-requisites

In order to succeed in this role, it is expected that you will have:

• Excellent customer service and sales skills.
• Previous retail or related customer service experience.
• Language skills: fluent in English. Other languages are a plus.
• Enthusiasm and knowledge about our products.
• Working knowledge of computers; proficiency in Microsoft Word, Excel, and Outlook.
• Be an excellent communicator and have organizational skills.
• Strong linkage with the Patagonia business and mission statement.

Employee Conduct

It is the responsibility of every employee to contribute to a positive work environment through cooperative and professional interactions with co-workers, customers and vendors.

Please make sure that your CV and cover letter are in English.